Salary Range: DOE $70,000.00 To $95,000.00 Annually
Benefits: All paid Health, Dental, and Vision Insurance for employees and their dependents. Life Insurance and 401k Plan with company match.
Position Summary
The Sales Manager leads the Sales Department in achieving revenue goals and expanding market share. This role sets sales targets, coaches the sales team, fosters customer relationships, and coordinates with other departments to drive business growth.
Essential Job Functions
Sales Leadership & Strategy
Set monthly and annual sales quotas for the sales team.
Develop and execute sales strategies to achieve assigned departmental targets.
Analyze sales data, identify performance gaps, and implement improvement plans.
Oversee sales of products with limited availability to maximize profits.
Research market trends and attend trade shows to identify new product and business opportunities.
Team Development & Management
Recruit, interview, hire, and train new staff in the Sales Department.
Supervise and oversee daily workflow of sales staff to ensure understanding of duties and tasks.
Provide constructive feedback, coaching, and ongoing training to promote performance and development.
Ensure that sales staff adhere to company policies and procedures.
Organize and lead sales meetings.
Coordinate with other departments to maximize the company profits.
Customer & Vendor Relations
Assist sales staff with account strategies, proposals, negotiations, and marketing plans.
Maintain strong customer relationships by promoting customer satisfaction and long-lasting rapport.
Act as a resource to staff in handling contract opportunities, closing sales, and troubleshooting product issues.
Communicate with the Purchasing Department to forecast product shortages and ensure alignment on inventory availability.
Work with Marketing to develop and maintain a customer database to support sales growth and market share expansion.
Ensure timely collection of payments while maintaining high levels of customer service.
Handle and resolve customer complaints regarding products or services.
Compliance & Operations
Attend semiannual inventory counts, which may be scheduled on weekends.
Maintain and safely operate a company vehicle in accordance with the Company Vehicle Policy.
Attend company events and functions outside of normal working hours, as needed.
Perform other duties as assigned by the General Manager.
Physical Requirements
Ability to sit in an office setting for the majority of the day
Ability to type for extended periods throughout the day
Ability to reach, bend, kneel, and lift up to 50 pounds occasionally
Working Conditions - Noise Level: Normal to loud while in the office
Other Requirements
Business level English required - Read/write/speak/listen
Business level Japanese or Korean preferred - Read/write/speak/listen
Ability to work weekends, holidays, and after hours as needed for Company and department related events
Maintain a valid driver's license and a clean driving record.
Maintain a positive attitude.
Ability to adapt to frequent changes in assignments and workload
High School Diploma required. Bachelor's Degree in business or related field preferred
Ability to work independently and as a team.
Demonstrates strong organizational skills and attention to detail.
Demonstrate basic Microsoft Office proficiency.
Knowledge of ERP systems, especially Microsoft NAV, highly preferred.
Knowledge of Japanese foods and liquors strongly preferred.
5+ years of field sales experience
5+ years of managerial experience
Knowledge and Skills
Communication and Interpersonal skills
Exceptional organization and time management skills