Who this job appeal to: If you are a natural salesperson who enjoys selling memorable experiences with excellent communication skills in a resort environment this job is for you! This position is a National Resort Sales Manager position and reports to the Resort Director of Sales.
The ideal candidate for this position: - Excellent communication skills, both written and verbal, required.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable & organized.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Consistently offer professional, friendly, and engaging service.
- High school diploma or GED.
- 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred.
- 2-year experience in the hospitality industry preferred.
What you will be doing: - Ensure prompt and courteous service is extended to both internal and external customers.
- Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis.
- Solicit group business through action plan preparation and execution.
- Maintain accounts, contact, activity, and business details within the appropriate software applications.
- Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered.
- Prepare weekly, monthly, quarterly, and annual reports, as required.
- Balance operational, administrative, and Colleague needs.
- Follow corporate as well as departmental policies and procedures.
- Follow all safety policies.
- Establish parameters, and quotes, and negotiate prices, confirmed by a written contract.
- Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
- Solicit, confirm, and coordinate Special Corporate and Group Sales.
- Handle customer inquiries and lead requests for groups.
- Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty.
- Other duties as assigned.
Benefits:
- Medical, Dental, and Vision.
- Short- and Long-Term Disability and Life Insurance.
- 401(k).
- Paid Time Off to include Vacation, Holidays, & Sick.
- Complimentary and Discounted Rooms.
- Travel Benefits.
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