Overview Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions. We focus on people and memorable experiences for all team members and guests. We seek individuals who work well together for a unified purpose. For our leadership, we look for accomplished individuals with a passion to serve others, strong communicators who understand needs, and trendsetters who excel at challenges and change. If this describes you, consider joining our Team.Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Sales Manager .Benefits Competitive SalaryBenefits - Health, Dental, Vision, Life Insurance, and other supplemental options401k with employer MATCHPaid PTOUniforms Provided for most positionsTeam Member Hotel Discount ProgramEssential Functions Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letters, and direct mail per company guidelinesCultivate lead sources of sales through direct sales calls, weekly visits to designated calendar targets within your territory, and follow-up calls, including cold callsFocus on proactive selling and reactive selling with individual and group goalsSend proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite statusDevelop a strategic account plan for the demand generators in the marketProvide customer intelligence evaluating market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectationsDevelop partnerships with local organizations to increase brand/product awareness; participate in local, regional and national tradeshows and client eventsReview STAR and competitive shopping reports to maintain awareness of the hotel's market positionResearch competitors' sales strategies to identify ways to grow occupancy and RevPAR and increase market shareAttend sales strategy meetings to input on weekly and overall sales strategySuggest innovative marketing ideas and deploy strategies to grow market shareServe as the sales contact for the General Manager, Regional Sales leaders, and guestsServe as hotel authority on sales processes and contracts; participate in sales calls with Sales and Marketing team to acquire or close businessIdentify public relations opportunities and coordinate activities to augment the overall marketing communication strategySupport the General Manager by coordinating crisis communicationsExecute and support Customer Service Standards and the hotel's Brand StandardsExecute and support the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence)Provide exemplary customer service to drive satisfaction and loyalty by assisting customers before and during their program/eventPerform other duties as assigned to meet business needsSpecific Job Knowledge, Skills and Abilities Provide professional and courteous guest serviceGood time management skills and ability to work with minimal supervisionGood organizational skills, the ability to multitask and strong attention to detailAbility to understand and follow verbal/written instructions and communicate both verbally and in writing; demonstrated business communication skillsMaintain a positive and professional attitude when interacting with clientsExcellent interpersonal skillsHighly responsible, reliable, and ethicalProficiency in Microsoft Office applicationsOne to two years of experience in the hotel industry, business management or similar discipline requiredPrevious hotel sales experience preferred, but not requiredA valid Driver's License and reliable transportation to meet with clientsPhysical Demands Must be able to sit for long periods, use hands and fingers repetitively, view computer screens for long periods, use office equipment, reach with hands and arms, and stoop, kneel or crouch; frequently walk, climb stairs, talk and hearRegularly lift and/or move up to 10 pounds; frequently up to 25 pounds; occasionally up to 50 pounds; capable of close, distance, and color visionAble to operate in mentally and physically stressful situationsQualification Standards High school education is required; college education is preferredMust have prior experience in a Sales Manager or Supervisor roleMust be able to effectively lead and motivate a teamEEO Employer#J-18808-Ljbffr