We have an outstanding opportunity for a results-focused, highly motivated Sales Manager to lead the sales department of our powersports dealership. The Sales Manager is responsible for driving sales performance, developing the sales team, delivering an exceptional customer experience, and ensuring departmental goals are achieved. The ideal candidate is a hands-on leader with strong dealership sales experience and a passion for motorcycles, ATVs, UTVs, personal watercraft, and other powersports products.
Responsibilities
Leads, motivates, and manages the dealership sales team to achieve sales and profitability objectives
Establishes sales goals and monitors individual and department performance
Recruits, trains, coaches, and develops Sales Consultants
Works directly with Sales Consultants to structure deals and successfully close sales
Ensures customers receive a professional, knowledgeable, and engaging dealership experience
Maintains strong knowledge of new and pre-owned inventory, current models, features, accessories, and manufacturer programs
Monitors inventory levels and works with dealership leadership to maintain an appropriate product mix
Reviews leads and customer follow-up activities to ensure timely and effective communication
Oversees the proper use of the dealership's customer relationship management (CRM) system
Develops and implements sales strategies designed to increase traffic, closing ratios, unit sales, and gross profit
Monitors sales performance, market trends, and competitive activity
Ensures accurate completion of sales documentation and adherence to dealership policies and procedures
Coordinates with the F&I, Parts, Service, and other departments to provide a seamless customer experience
Handles customer concerns professionally and works toward timely resolution
Conducts regular sales meetings and ongoing training
Maintains a professional, organized, and customer-focused sales environment
Ensures compliance with applicable federal, state, local, and manufacturer requirements
Performs other duties as assigned by dealership management