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Sales Manager

Marriott

Toledo, OH

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JOB DETAILS
SKILLS
Business Plan, Catering Services, Communication Skills, Customer Relations, Event Management, Executive Assistant Skills , Fast Food, Field Sales, Housekeeping/Cleaning, Marketing, Marketing Plan, Negotiation Skills, Real Estate, Revenue/Sales Reporting, Sales, Sales Management, Time Management, Vendor/Supplier Relations
LOCATION
Toledo, OH
POSTED
Today
SUMMARY: To sell the meeting and sleeping room facilities and services of the hotel in accordance with strategic objectives and selective selling guidelines in place to meet and exceed market driven group rooms and catering revenue components.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Present a clean, pleasant professional image to project a positive polished appearance to potential guests and clients.
  • Aggressively pursue all appropriate opportunities for outside customer solicitation and relationship building including: Outside Sales Calls, Civic Association Events, Trade Events, Industry Vendor Relationships, etc. In and out of town solicitation is also to be made when requested.
  • Receive and respond to all customer inquiries within 4 business hours. Negotiate and capture all profitable group rooms and catering business in accordance with selective selling guidelines.
  • Correspond with potential customers providing any requested information concerning bids, proposals, confirmation of bookings, thank you letters, follow-up letters, etc. In conjunction with other office Associates, maintain accurate and up to date records of all group room and catering sales department functions and transactions.
  • Professionally greet and service all walk-in customers.
  • Conduct efficient and professional site inspections. Entertain qualified potential clients in accordance with Woodland Real Estate Group policies.
  • In a timely, accurate and consistent manner, document and report all sales activities as required by hotel standards.
  • Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited, entertained, etc. frequently.
  • Tele-Prospect for new Group & Catering business utilizing reader board surveys, newspaper notifications, old account files and other prospecting resources.
  • Based upon leads, contact all events after departure, for rebooking and referrals.
  • Continuously educate all Event Planners on hotel procedures, such as: Rooming Lists, Meal Guarantees, Set-up Styles, Payment Terms, All Available Hotel Services, etc.
  • Assist the VP of Revenue, Sales & Marketing in the research, development, and completion of an annual business or marketing plan directly related to group rooms and catering.
  • At every opportunity, strive to facilitate effective communication lines with all departments in the hotel, in order to ensure all events are successful.
  • Perform other services and duties as requested by the General Manager and/or upper management team. Sales Managers may be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.

About the Company

M

Marriott

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Hotels and Lodging
FOUNDED
1927
WEBSITE
https://www.marriott.com/

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