Makerz is looking for a motivated, results-driven Account Manager to manage client relationships and lead growth initiatives by generating and securing new clients. As part of our team, you will play a critical role in expanding our client base by leveraging your network, identifying new leads, and cultivating prospects into long-term partnerships.
Key Responsibilities:
Client Relationship Management:
Serve as the main point of contact for existing clients, fostering long-term, positive relationships, and ensuring client satisfaction through regular updates and communication.
Lead Generation & Business Development:
Proactively identify, prospect, and engage potential clients in the digital marketing and hospitality industries.
Leverage your network and industry connections to build a qualified pipeline of leads.
Use outreach strategies, including email campaigns, social media, and networking events, to connect with prospective clients.
Develop and deliver compelling presentations that showcase Makerzs services, tailored to meet the specific needs of each prospect.
Collaborate with the marketing team to implement lead-generation campaigns and refine strategies to increase inbound leads.
Research target markets, keeping an eye on industry trends and competitive dynamics to identify new growth opportunities.
Sales & Conversion:
Qualify and prioritize leads to identify high-potential prospects aligned with Makerzs services and objectives.
Conduct discovery calls and meetings with prospects to understand their pain points and challenges, positioning Makerz as the ideal solution.
Negotiate contracts, pricing, and terms to achieve a win-win for both Makerz and the client, ensuring long-term partnerships.
Manage and follow up with leads throughout the sales funnel, utilizing CRM software to track interactions and move leads efficiently through the pipeline.
Meet and exceed monthly and quarterly sales targets through a combination of proactive outreach and effective follow-ups.
Client Onboarding & Transition:
Oversee a smooth onboarding process for new clients, coordinating with internal teams to set clear expectations and timelines.
Introduce new clients to the Makerz team and ensure a comprehensive handover, enabling seamless collaboration and execution.
Collaboration & Strategic Input:
Provide feedback to the marketing team on lead generation strategies, content needs, and campaign effectiveness.
Develop and refine sales processes, identifying areas for improvement to enhance conversion rates and client satisfaction.
Actively contribute to company growth by sharing insights and recommendations based on market trends and client feedback.
Requirements:
3+ years of experience in business development, sales, or client account management, preferably within digital marketing or a related industry.
Proven success in generating leads, converting prospects, and building a profitable sales pipeline.
Excellent communication, negotiation, and interpersonal skills with a customer-focused mindset.
Strong organizational and multitasking abilities, with an eye for detail in managing client relationships.
Proficiency in CRM software for managing leads, tracking interactions, and ensuring a structured sales process.
Familiarity with digital marketing strategies, including PPC, Meta Ads, and Google Ads, is a plus.
Ability to work independently in a remote environment while managing time effectively.
Benefits:
Competitive base salary with performance-based bonuses.
Flexible, remote work environment with the freedom to manage your schedule.
Professional development opportunities within a growing digital agency.
If youre an ambitious, results-oriented sales professional eager to drive new business and build meaningful client relationships, we want to hear from you. Please send your resume to work@makerz.co.uk to apply.