Sales Operations Analyst - OEM

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Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision Right Talent. Right Time. Right Place. Right Price.

Request: Sales Operations Analyst OEM
Location: Santa Clara, CA
Contract: 12 Months (Possible Extension)
Pay Rate: $57 Hourly (OT40)


Position Summary
We're seeking a detail-oriented, self-motivated, hands-on Operations Analyst to support the expansion of our global partnership with Nokia. The strategic partnership spans complex OEM fulfillment, joint telecom solutions, and multi-region supply and support models.
In this role, you will serve as the operational backbone for the Nokia business, supporting order-to-cash workflows, managing price books and quotes, coordinating lab evaluation logistics, tracking incentive programs, and aligning internal cross-functional teams (Legal, Finance, Deal Desk, RevAcc, and Support).

Key Responsibilities

• Support with quoting, POs intake, and fulfilling orders across standard OEM and "OEM Lite " sales motions.

Serve as the central operational point of contact for field requests (nokia.quotes and nokia.presales distribution lists)
Intake of Nokia Deal Registration and Quote Request
Quote process OEM and OEM Light: creation, approval, submission to Nokia
Quote process alignment in OEM Light: produce quotes for support only, and connect those with the HW/SW quote to end-customer (coordinate with end-customer sales team)
Updating of Quote Tracker (internal and Nokia)
Keep track of Quote SLAs and feed that back into MBRs

• Interface daily with Deal Desk, Field Sales, and Regional Teams to support order intake and ensure correct booking, fulfillment, and accurate CRM maintenance.

Review Nokia orders and support with order booking according to agreed SLAs
Update Nokia on the delivery status of the orders
Expedite orders when necessary
Keep track of orders delivery accuracy and feed that back into MBRs

• Coordinate custom supply models and delivery processes.

Coordinate PERs with Nokia
Trigger install services team once PER is received
Update final install addresses in SFDC

• Monitor and audit OEM incentive funding commitments and track payments to Nokia.
• Assist in generating sales reports and in MBRs with Nokia.
• Manage logistics, inventory, and Evaluation Agreements for lab equipment allocated across global integration labs (e.g., Sunnyvale, Tampere, Naperville).
• Track action items from weekly cadence meetings and MBRs
• Keep our SOP always updated
• Liaise with OEM PM to shape internal processes and tools to better support the OEM model
• Maintenance of the Client-Nokia Microsite.

Qualifications & Requirements

• Experience: min 3 years of sales operations, deal desk, or partner operations experience in enterprise IT, storage, or telecommunications environments.
• Familiarity with OEM sales models or other complex order-to-cash processes, multi-tiered channel structures, and hardware/software support models.
• Proficiency in CRM software (SFDC), ERP system workflows, deal desk procedures, and financial reporting.
• Ability to drive alignment across cross-functional teams, specifically Deal Desk,
• Logistics, and Global Sales.
• Capability in modeling and processing documentation (e.g. SOPs, RACI diagrams).
• Languages: English. Other languages a plus (Spanish, Portuguese, French)
• Key Performance Indicators (KPIs)
• On-time turnaround and accuracy of OEM price quotes and booking execution.
• Smooth implementation and compliance of OEM / OEM Lite SOPs.
• Accurate financial tracking and reporting.
• Efficient lab equipment deployment and contract turnaround.

Why Work With Us?
We believe in more than just jobs we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.

Our Commitment to Inclusion & Equity
Net2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.

Awards & Recognition
" America's Most Honored Businesses (Top 10%)
" Fastest-Growing Staffing Firm by Staffing Industry Analysts
" INC 5000 List for Eight Consecutive Years
" Top 100 by Dallas Business Journal
" Spirit of Alliance Award by Agile1

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