Sales Operations Analyst - OEM

Santa Clara, CA

$50–$56 Per Hour
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Job Description

Job Title: Sales Operations Analyst - OEM

Position Description: Protingent Staffing has an exciting contract Sales Operations Analyst – OEM with our client located in Santa Clara, CA.

Job Responsibilities:

Support with quoting, POs intake, and fulfilling orders across standard OEM and "OEM Lite" sales motions.
Serve as the central operational point of contact for field requests (nokia.quotes and nokia.presales distribution lists)
Intake of Nokia Deal Registration and Quote Request
Quote process OEM and OEM Light: creation, approval, submission to Nokia
Quote process alignment in OEM Light: produce quotes for support only, and connect those with the HW/SW quote to end-customer (coordinate with the end-customer sales team)
Updating of Quote Tracker (internal and Nokia)
Keep track of Quote SLAs and feed that back into MBRs
Interface daily with Deal Desk, Field Sales, and Regional Teams to support order intake and ensure correct booking, fulfillment, and accurate CRM maintenance.
Review Nokia orders and support with order booking according to agreed SLAs
Update Nokia on the delivery status of the orders
Expedite orders when necessary
Keep track of orders delivery accuracy and feed that back into MBRs
Coordinate custom supply models and delivery processes.
Coordinate PERs with Nokia
Trigger install services team once PER is received
Update final install addresses in SFDC
Monitor and audit OEM incentive funding commitments and track payments to Nokia.
Assist in generating sales reports and in MBRs with Nokia.
Manage logistics, inventory, and Evaluation Agreements for lab equipment allocated across global integration labs (e.g., Sunnyvale, Tampere, Naperville).
Track action items from weekly cadence meetings and MBRs
Keep our SOP always updated
Liaise with OEM PM to shape internal processes and tools to better support the OEM model
Maintenance of the Nokia Microsite.

Job Qualifications:

Experience: min 3 years of sales operations, deal desk, or partner operations experience in enterprise IT, storage, or telecommunications environments.
Bachelors degree required
Familiarity with OEM sales models or other complex order-to-cash processes, multi-tiered channel structures, and hardware/software support models.
Proficiency in CRM software (SFDC), ERP system workflows, deal desk procedures, and financial reporting.
Ability to drive alignment across cross-functional teams, specifically Deal Desk, Logistics, and Global Sales.
Capability in modeling and process documentation (e.g. SOPs, RACI diagrams).
Languages: English. Other languages a plus (Spanish, Portuguese, French)

Job Details:

Job Type: Contract
Pay rate: $50- $56/hr
Location: Santa Clara, CA.

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO) and an administered 401k plan.

About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.

Numbers & Facts

Location	Santa Clara, CA
Salary	$50–$56 Per Hour

Skills

Cadenceunmatched
Centralized Operations/Managementunmatched
Contract Analysisunmatched
Cross-Functionalunmatched
Customer Relationship Management (CRM)unmatched
Customer Relationship Management (CRM) Systemsunmatched
Customer Support/Serviceunmatched
Documentation Modelsunmatched
ERP (Enterprise Resource Planning)unmatched
English Languageunmatched
Field Salesunmatched
Financial Proceduresunmatched
Financial Reportingunmatched
French Languageunmatched
Fundingunmatched
Hardware Administrationunmatched
International Salesunmatched
Inventory Managementunmatched
Laboratory Analysisunmatched
Laboratory Equipmentunmatched
Logisticsunmatched
Logistics Managementunmatched
OEM (Original Equipment Manufacturer)unmatched
Order Deliveryunmatched
Order to Cashunmatched
Order/Customer Fulfillmentunmatched
Partner Salesunmatched
Portuguese Languageunmatched
Pre-Salesunmatched
Process Modelingunmatched
Regional Salesunmatched
Reporting Skillsunmatched
Revenue Growthunmatched
Revenue/Sales Reportingunmatched
Salesunmatched
Sales Analysisunmatched
Sales Operationsunmatched
Service Level Agreement (SLA)unmatched
Software Administrationunmatched
Spanish Languageunmatched
Standard Operating Procedures (SOP)unmatched
Telecommunicationsunmatched

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