Sales & Operations Coordinator

• Position:Sales & Operations Coordinator (Full-time)
• Location: Torrance, California (On-site)
• Salary Range: DOE $42,000~$50,000 per year (Final salary will be determined based on experience and skills)
• Experience: 1-2 years of travel industry experience preferred, but we welcome candidates with strong potential!

Job Summary:

A leading Japanese travel agency is looking for a motivated, detail-oriented Sales & Operations Coordinator to join the team.

The role involves handling both outbound and inbound travel arrangements, as well as sales-related activities. The ideal candidate will support clients with travel planning, booking, and coordination while also engaging in customer-facing sales activities.

Key Responsibilities:

• Manage inbound and outbound travel arrangements for individual and corporate clients
• Handle travel bookings, reservations, and itinerary coordination
• Respond to customer inquiries and provide travel consultation/support
• Support sales activities including client communication and follow-ups
• Coordinate with vendors, airlines, and travel partners as needed
• Ensure smooth execution of travel services and high-quality customer experience
• Flexible Support: Perform other related duties and support various departments as needed to ensure the success of company projects.

Qualifications:

• Bilingual Proficiency: Professional fluency in both Japanese and English (Written and Verbal) is required.
• Communication Skills: Strong interpersonal skills with the ability to communicate effectively with local American vendors and Japanese clients.
• Attention to Detail: High level of accuracy in data entry and scheduling.
• Problem-Solving: Ability to think on your feet and handle unexpected changes or issues calmly and professionally.
• PC Skills: Proficient in Microsoft Office (Excel, Word, Outlook).
• Cultural Awareness: A deep understanding of Japanese hospitality (Omotenashi) and American business culture.
• Eligibility: Must have a valid work permit in the U.S. (Visa sponsorship is not available.)