Sales Order Processor

Volt is immediately hiring for a Sales Order Processorin Irvine CA.As a Sales Order Processor you willJob Description Support Regional Account Managers with order processing and account management activities Process and confirm customer and wholesaler purchase orders using SAP Respond to customer inquiries regarding orders product information pricing delivery status and tracking information Manage order fulfillment shipment coordination backorders and order exceptions Review purchase orders for accuracy including part numbers pricing and order details Provide order confirmations proof of delivery documentation shipping updates and tracking information Process customer returns cancellations freight claims parcel claims and sales return authorizations Generate shipping labels bills of lading commercial invoices and related shipping documentation Coordinate with freight carriers to ensure timely and cost-effective shipments Process audit distribute and maintain customer invoices and records Research and resolve shortages backorders mis-shipments and customer service issues Maintain organized records related to sales orders returns customer accounts and shipping activities Collaborate with customers sales teams warehouse personnel and cross-functional departments to ensure exceptional customer service Educate customers on return policies freight claims procedures and order-related processes Perform other duties as assignedThis is a full-time Temporary opportunity.The ideal candidate will haveRequired Skills & Qualifications High school diploma or equivalent required college degree preferred 5-7 years of experience in customer service account management sales administration order processing or related roles Hands-on SAP experience supporting order management customer service inventory inquiries andor returns processing Experience managing customer purchase orders in a distribution manufacturing or factory environment Experience handling returns cancellations excess inventory requests freight claims parcel claims and related customer service issues Strong verbal and written communication skills with the ability to effectively interact with customers sales teams warehouse personnel and internal departments Proven ability to manage order fulfillment backorders shipment coordination and customer inquiries Strong attention to detail organizational skills and ability to multitask in a fast-paced environment Proficiency with Microsoft Office including Excel Word Outlook and SharePointPreferred Skills & Qualifications SAP Sales Order Management experience Experience with FedEx shipping freight logistics bills of lading and commercial invoices Strong conflict resolution and customer retention skills Excellent 10-key and numerical data entry skills Typing speed of 65 WPM preferred Ability to deliver customer-focused solutions while maintaining a high level of professionalism Positive team-oriented attitude with strong work ethic and accountabilityAdditional Screening Requirements Typing Test 10-Key Test Aptitude Test Attention to Detail Basic Excel Knowledge Assessment if availableSchedule 800AM - 500PMDays Monday through FridayPay Rate 23.00 - 25.00 per hourPay range offered to a successful candidate will be based on several factors including the candidates education work experience work location specific job duties certifications etc. Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information and we will be back in touch as soon as possible.Benefits Volt offers benefits based on eligibility that include the following health dental vision term life short term disability AD&D 401k Sick Time and other types of paid leaves as required by law Employee Assistance Program EAP.Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race color religion or belief national origin citizenship social or ethnic origin sex age physical or mental disability veteran status marital status domestic partner status sexual orientation or any other status protected by applicable law.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment please email hr_deptvolt.com or call 866 898-0005.Volt does not discriminate against applicants based on citizenship status immigration status or national origin in accordance with 8 U.S.C. § 1324b. 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