This position travels to branches that are short staffed to help coordinate the rental and inside counter sales of new and used equipment, as well as rollout and train the current staff on new processes.
Responsibilities
Primary Responsibilities:
Travels to various branches to fill in as assigned by Manager.
Train counter staff on new processes and policies while traveling to various branches.
Develops high output rental and sales of machinery.
Develops marketing strategy to reach as wide a market as possible to expand MacAllister’s business.
Conveys the highest quality customer service to all buyers and clients.
Works with other sales coordinators, branch managers, dispatchers and shops to ensure the completeness of all paperwork and contractual agreements.
Dispatch trucks in a safe and efficient manner to meet customer needs.
Maintains a safety conscious work environment both inside and outside of store.
Answers in-coming customer phone calls quickly and efficiently.
Assists with walk-in customers, outside sales force and other departments and works with dispatch to ensure rental orders are completed “on time”.
Assist outside sales with quoting and proper filing of all documentation.
Supervisory Responsibilities:
No formal supervisory responsibilities
Qualifications
Required:
Knowledge, skills and abilities typically acquired through a high school education with technical training.
Minimum of 5 years selling experience.
High school equivalency math skills
Familiarity with surrounding areas
Ability to read and understand maps of the city and surrounding areas
Excellent interpersonal and customer service skills
Excellent communication skills, including verbal, written, non-verbal, listening and presentation skills
Excellent analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines
A complete knowledge of the market and the product with the ability to discuss the technical aspects of machinery such as aerial lifts, welders, generators, light towers and heavy machinery
Strong leadership skills such as creative thinking, decision making and goal setting
Moderate computer skills, including experience using Microsoft Office software such as Word and Excel. Moderate experience using data base systems.
Must be able to lift 70+ pounds on an as needed basis in order to assist customers
Preferred:
Mechanical troubleshooting experience is very helpful
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO)
Numbers & Facts
Location
Niles, MI
Job Type
Full-time
Industry
Manufacturing
Company Size
1,500 to 1,999 employees
Year Founded
1945
Website
https://www.macallister.com/
About Company
MacAllister Machinery Co is the Caterpillar dealership for 68 of the 92 counties in Indiana with 16 locations across the state. Founded in 1945, we are a family owned company that offers a variety of products and services to meet our customers’ needs. Our company values focus on meeting the needs of both our customers as well as our employees, making MacAllister an excellent place to work.
MacAllister Machinery is proud to be a drug free, equal opportunity employer.
Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Database Technologyunmatched
Documentationunmatched
Field Salesunmatched
Heavy Equipment/Vehiclesunmatched
Identify Issuesunmatched
Inside Salesunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Lift/Move 70 Poundsunmatched
Marketing Strategyunmatched
Mathematicsunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Rentalsunmatched
Safety/Work Safetyunmatched
Salesunmatched
Secondary Schoolunmatched
Set Goalsunmatched
Staff Trainingunmatched
Strategic Planningunmatched
Time Managementunmatched
Willing to Travelunmatched
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