Sales Representative

Company Description Heartland State Restoration is a property restoration company serving residential and commercial clients in and around Northeast OH.

The team focuses on helping customers recover from damage to their properties with reliable service and clear communication. Work often involves coordinating with property owners, insurers, and contractors to deliver timely and high-quality restoration solutions. The company values professionalism, integrity, and strong community relationships, creating an environment where team members can grow their skills and contribute to meaningful projects.

Role Description This is a Sales Representative role based in Northeast, OH. The Sales Representative will identify and pursue new business opportunities, respond to inbound inquiries, and follow up on leads generated through marketing, referrals, and local outreach. Day-to-day tasks include meeting with prospective clients on-site, conducting property walk-throughs, presenting restoration services and pricing, and preparing basic proposals or estimates in coordination with the operations team. The role also involves maintaining accurate records in the CRM system, coordinating with project managers, and providing regular updates on pipeline and sales activities. The Sales Representative is expected to build strong relationships in the community, represent Heartland State Restoration professionally, and contribute feedback to improve sales processes and customer experience.

Qualifications

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• Sales and customer relationship skills, including lead follow-up, consultative selling, and basic negotiation abilities.
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• Communication and interpersonal skills to explain services clearly, listen effectively, and build trust with diverse clients.
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• Organizational and time management skills to manage multiple leads, appointments, and follow-ups in a part-time schedule.
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• Comfort with hybrid work, including using email, phone, and video calls, and updating information in CRM or similar systems.
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• Ability to travel locally in and around Fairlawn, OH for client meetings and property visits, with a valid driver’s license preferred.
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• Previous experience in sales, customer service, construction, or property restoration is beneficial but not required.
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• High school diploma or equivalent required; additional education or training in business or sales is an advantage.
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• Commitment to ethical practices, reliability, and providing a positive experience to every client.
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