Job ID: 11216-1
Job Title: Sales Representative
Location: 2300 Dulles Station Blvd-Herndon, VA 20171
Duration: 6 Months
Pay Rate: $32 35/hr on W2 (Including all benefits) - DOE
Shift: 40 hrs. 8:00-4:30pm EST Hybrid role
The Sales Operations Specialist plays a key role in approving and processing accurate orders in a timely manner. This position will serve as the primary contact for internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITES:
" Develop detailed knowledge of order process management for Skybitz solutions
" Process orders, new and replacement, for customers (internal and external) as required
" Assist operations with order adjustments as needed
" Work with the sales organization to ensure data accuracy in Salesforce.com
" Support sales team members with account setup, order processing, billing issues, shipping, escalations, and associated customer-related assistance, as needed.
" Sales Force CRM management (changes to records, fields, workflows, validation, reports)
" Review and maintain contract accuracy to include ordering, changes to contract, trial conversion, and reactivations
" Monitor multiple email inboxes and respond within a timely manner
" Other projects and assignments, as required
EXPERIENCE/REQUIREMENTS:
" Experience with Customer Relationship Management (CRM) applications
" Associate degree or equivalent professional experience in Accounting, Finance, Operations or Project Management
" 2 + years of professional experience
" Strong written and oral communication skills
" Proficient with MS Office Suite (Excel, Word, Access, Outlook)
" Ability to multitask in fast-paced environment
Preferred Skills, Abilities & Knowledge:
" Experience with Sales Force and Great Plains ERP system
" Order processing, customer support and billing experience