CPR Certification, Centers for Disease Control and Prevention (CDC), Customer Support/Service, Defibrillator, English Language, First Aid, High School Diploma, Leadership, Microsoft Excel, Microsoft Word, Multilingual, Past Due Accounts, Sales, Schedule Development, School Attendance, Spanish Language, Swimming, Telephone Skills, Viruses
- Employee discounts
- Flexible schedule
- Free uniforms
Job Type: Full-Time or Part-Time
FLSA: Non-Exempt
Schedule: Flexible shifts – great for students or anyone looking for extra hours without working late nights
Location: In Person
Why Join Us?
Looking for a great gig where the work is actually fun? Want to gain real job experience while making a difference in kids’ lives? You’ve found it at Goldfish Swim School!
We’re a rapidly growing, award-winning franchise that isn’t your typical company. We work in a 90-degree pool, help children reach their goals, and love to celebrate our team with shout-out awards, gifts, and fun social events!
Perks & Benefits
- Flexible schedule
- Paid training
- Employee discounts
- Opportunity for advancement
- Supportive team environment
- Leadership that values YOU
Safety Standards
The safety of our swimmers, families, and staff is our top priority. We follow CDC and WHO guidelines, plus:
- A dedicated cleaner on every shift for high-touch areas
- Chlorine-disinfected pools
- State-of-the-art ventilation system with continuous fresh air flow
- Industry-supported protocols to minimize airborne virus transmission
Your Role: Front Desk | Sales Representative
You’re the first smiling face our members see and the voice they hear on the phone. You’ll be supporting families, managing schedules, and creating a welcoming environment.
Key Responsibilities:
- Answer phones, return messages, and route calls professionally
- Conduct sales calls and register new students
- Assist customers with purchases (merchandise, snacks, etc.)
- Greet and check in students using our attendance system
- Schedule birthday/pool parties and oversee party staff
- Maintain cleanliness in the front desk, snack shack, restrooms, and observation area
- Handle customer concerns with care and professionalism
- Prepare daily swim lesson schedules
- Make collection calls for overdue accounts
- Keep displays and promotional materials up to date
- Enforce safety protocols and administer first aid if needed
Qualifications
- High school diploma or GED required; some college preferred
- 2+ years in customer service or administrative roles
- Comfortable using Microsoft Word, Excel, and other software
- CPR, First Aid, and AED certifications required (or willingness to obtain)
- Bilingual (English/Spanish) a plus but not required.
Tropical Vibes & Impacting Lives
When you join Goldfish, you become part of something meaningful. You’re shaping lives, building skills, and creating joyful experiences for children and their families. You'll also develop as a leader and grow your career in a company that invests in you.
Ready to Dive In?
If you’re looking for a meaningful, energetic, and fun work environment where you’ll truly make a difference—we’d love to meet you!
Apply today and join a team that’s changing lives, one swimmer at a time.
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
G
Goldfish Swim School - Santa Ana