Sales Support Coordinator

Crestfield Talent's proposed Sales Support Coordinator position focuses on supporting sales operations, coordinating customer accounts, and assisting with daily business activities to improve sales efficiency and customer satisfaction.

This hybrid position is ideal for individuals who enjoy communicating with customers, organizing sales activities, solving problems, and collaborating with different departments.

The successful candidate would work closely with sales representatives, account managers, and internal operations teams to coordinate sales processes, manage customer inquiries, and support business growth.

Key Responsibilities

• Support daily sales operations and account coordination activities

• Assist sales representatives with customer inquiries and account requests

• Coordinate sales orders and monitor order processing activities

• Maintain accurate customer records and sales documentation

• Prepare sales quotations, proposals, and supporting materials

• Collaborate with sales, customer service, and operations departments

• Monitor order fulfillment and communicate delivery updates

• Assist with managing customer accounts and business relationships

• Track sales activities and prepare performance reports

• Support the preparation of sales presentations and business proposals

• Coordinate communication between customers and internal departments

• Identify opportunities to improve sales processes and operational efficiency

• Assist with resolving customer account issues and order discrepancies

• Maintain accurate information in CRM and sales management systems

• Support sales managers with administrative coordination and operational planning

Qualifications

• Strong written and verbal communication skills

• Excellent organizational and time management abilities

• Good interpersonal and relationship-building skills

• Strong attention to detail and accuracy

• Ability to manage multiple priorities and deadlines

• Comfortable using Microsoft Excel and CRM software

• Good analytical and problem-solving skills

• Ability to work independently and collaboratively

• Familiarity with sales processes and customer account management is beneficial

• Previous experience in sales support, account coordination, customer service, or business operations is preferred but not required

Preferred Skills

Sales Support • Sales Operations • Account Coordination • Customer Relationship Management • CRM Software • Order Processing • Sales Reporting • Microsoft Excel • Salesforce • HubSpot • Customer Communication • Sales Administration • Business Development Support • Process Improvement • Problem Solving • Time Management • Team Collaboration

Position Highlights

• Proposed hybrid work arrangement

• Full-time employment

• Sales coordination and account support responsibilities

• Collaborative professional environment

• Opportunities for professional development and career advancement

• Exposure to sales operations and customer relationship management

• Transferable skills across multiple business industries