Are you mechanically or electrically inclined and enjoy working with customers? This is an excellent opportunity for someone with a technical mindset who wants to build a career combining technical problem-solving, customer service, and business operations.
Our client is seeking a detail-oriented, customer-focused individual to join their team. This position is ideal for a recent graduate or someone early in their career with a background or strong aptitude in mechanical, electrical, or manufacturing-related fields. You will receive training on the company's products, systems, and processes.
Schedule: MondayFriday, 8:00 a.m.5:00 p.m.
Location: Northwest Houston
Pay: $25$27 per hour
Employment Type: Temp-to-hire
Work Arrangement: Fully onsite; remote work is not available
What You'll Do- Respond to customer inquiries regarding product specifications, pricing, quotes, orders, and delivery status by phone and email.
- Review customer requests, technical information, drawings, and specifications to prepare accurate quotations.
- Work with internal sales, engineering, and production teams to gather information and resolve customer questions.
- Assist with pricing calculations, estimates, formal bids, and project-related documentation.
- Enter and maintain accurate customer, quotation, and order information in company systems.
- Track quotations and follow up on pending requests to help move projects forward.
- Coordinate order details, delivery schedules, and customer updates.
- Help identify alternative product options that meet customer needs and project requirements.
- Address customer concerns and coordinate resolutions with the appropriate departments.
- Manage multiple customer requests and projects while maintaining accuracy and meeting deadlines.
What We're Looking For- A technical background, education, or strong aptitude in mechanical, electrical, manufacturing, or a related technical field.
- Recent graduates and entry-level candidates are encouraged to apply! Extensive industry experience is not required.
- Strong customer service skills and a genuine desire to help customers.
- Excellent typing, data entry, and attention-to-detail skills. Please include your typing speed (WPM) on your resume.
- Basic Microsoft Excel proficiency.
- Strong written and verbal communication skills, including professional phone and email etiquette.
- Good organizational skills and the ability to prioritize multiple requests.
- The ability to review technical information, work through problems, and learn new systems and processes.
- Comfort working with computers and business software.
Preferred Qualifications- Experience with an ERP or manufacturing software system.
- Familiarity with Epicor or similar business management systems.
- Exposure to project estimating, quoting, technical drawings, or specifications.
- Bilingual English/Spanish communication skills.
Why Consider This Opportunity?- Competitive pay of $25$27 per hour.
- A great entry point for someone with mechanical or electrical aptitude who wants to develop valuable business and customer-facing skills.
- Hands-on training in specialized products, technical specifications, and internal systems.
- The opportunity to work closely with sales, engineering, and production professionals.
- Potential for long-term employment through a temp-to-hire arrangement.
Interested? If you have a technical mindset, enjoy helping people, and are looking for an opportunity to put your mechanical or electrical aptitude to work, we'd love to hear from you!