Sales Support Specialist

To be a family that uses our collective superpowers to do significant good.:

Come join our amazing team in Germantown, WI. We are a hands-on team that truly embodies care, working closely with customers to support their unique needs from order start to finish. We are looking for someone who brings that same level of care, communication, and attention to detail to help ensure every order is handled smoothly. 

---

Pay Range: $21.00 - $23.00/ hourly

Location: Germantown, WI

Schedule:  Monday - Friday, Hybrid 

Tuesday–Thursday onsite | Monday & Friday remote

What you will do?:

• Enter and update purchase orders, customer information, and vendor data
• Help track customer forecasts, backlogs, and order changes
• Communicate with customers and internal teams about order status, delays, and next steps
• Work with Sales, suppliers, and other teams to help resolve order issues
• Help manage inventory at customer locations and make sure records are accurate
• Follow up on orders to help keep them moving and support a positive customer experience
• Stay organized, pay attention to details, make sound decisions, and learn new processes quickly

---

 

What you bring to the table!:

• Strong written and verbal communication skills, with the ability to create professional emails and customer-facing documents
• Ability to remain organized and responsive in time-sensitive situations or when priorities shift
• Strong interpersonal skills and the ability to collaborate effectively across teams, roles, and leadership levels
• Effective time management and prioritization skills, with consistent follow-through on commitments
• Two to five years of experience in customer service, sales support, or a related role

---

 

Why do you want to work with us?:

Stay Healthy: World-class and affordable insurance plans ensure you and your family stay healthy

Secure Your Future: 401(k) match program where you are vested from day-one

Invest in Your Education: Tuition assistance empowers you to further your education and career

Employee Assistance Program (EAP) and other incentives: Access to ComPsych, Healthcare Advocate, Working Advantage Discount Program, and more

Enjoy Work-Life-Harmony: Paid holidays, PTO accrual, Floating Holiday, and supportive personal and parental leave policies

Do Significant Good: Company-sponsored donation match 3 for 1, Volunteer Time Off (VTO) to give back to the community, and Employee Resource Groups

Provide Additional Financial Security: Company-funded and voluntary AD&D Life Insurance for you and your loved ones

 

If you want to learn more about our comprehensive benefits, visit: https://careers.masterelectronics.com/benefits-wellness

---

 

Equal Opportunity Employer: