Sales Support Specialist
Wireless Zone - Verizon Authorized Retailer | Groton, Connecticut
About Wireless Zone
At Wireless Zone, a Verizon Authorized Retailer, we believe in a simple philosophy: take great care of our team, exceed their expectations, and empower them to provide best-in-class service to our customers and communities.
Our locally owned group of seven Wireless Zone stores is the top-performing franchise group in the Wireless Zone system on a per-store basis. Our award-winning B2B team is an important part of that success and consistently ranks among the strongest business sales teams in the organization.
About the Position
We are seeking a motivated, organized, and sales-minded professional to join our B2B team.
You will work closely with our Director of Sales to identify opportunities, prepare recommendations, process orders, and support customers throughout the sales process.
This is a sales-focused support role, not a traditional administrative position. As your knowledge and experience grow, you will have the opportunity to develop your own customer relationships, generate independent sales, and earn additional income through commission.
Wireless or Verizon experience is helpful but not required. Strong sales ability, follow-through, attention to detail, and the ability to learn quickly are essential.
What You'll Do
- Research sales opportunities within our existing customer base
Prepare clear recommendations showing customer savings, equipment options, and pricing
- Support proposals, customer follow-up, and communication throughout the sales process
Process orders and coordinate activations
- Handle routine account questions and maintain accurate records and follow-up
Gradually develop independent sales opportunities
What We're Looking For
- Strong communication and customer service skills
Sales-minded and motivated by results
- Proactive, dependable, organized, and committed to follow-through
Able to manage multiple priorities in a fast-paced environment
- Comfortable receiving feedback, learning new systems, and working independently or with a team
Comfortable using Microsoft Word, Excel, CRM software, and AI tools
Compensation
- $20-$25 per hour, or more based on experience
Plus commission opportunities as you develop your own sales
- Monday-Friday, 40 hours per week, with some flexibility
Benefits
Wireless Zone offers a comprehensive benefits and retirement package, including:
Health, dental, and vision insurance
- Company-paid life insurance
Short-term disability coverage
- Company-sponsored retirement plan
Paid vacation and paid sick time
- Employee discounts on Verizon equipment and service
The opportunity to nominate local organizations for grants through the Wireless Zone Foundation
Through the generosity of the Wireless Zone Foundation, our organization donated more than $200,000 to local communities last year.
Why Join Us?
You will join an established, locally owned Verizon Authorized Retailer with a strong customer base and a successful, growing business sales operation.
- Hands-on training and mentorship from an experienced B2B sales team
Opportunities to expand your responsibilities and earning potential as you develop
- Team awards, recognition dinners, contests, and social events
Industry events and networking opportunities
Contribute immediately, become part of a successful B2B team, and develop valuable sales and business skills you can use today and grow tomorrow.