As a Salesforce Developers you will build and customize solutions for public sector applications, focusing on case management, integrations, and call center functionality. This remote role supports Human Services initiatives with hands-on development and troubleshooting.
Key Responsibilities:
Implement Human Services Call Center (HSCC) Salesforce solutions.
Build and customize solutions using declarative tools, Apex, LWC, and Flow.
Integrate Salesforce with other applications via REST/SOAP APIs and MuleSoft.
Develop complex logic for eligibility and payments.
Manage unit testing, UAT, and CI/CD pipelines.
Troubleshoot production issues.
Provide integrated CTI solution using Verizon Virtual Contact Center (VCC).
Required Technical Skills:
5+ years of Salesforce development experience.
3+ years with Apex, Visualforce, LWC, and Flow.
3+ years with Salesforce data model, security model, and public sector solutions.
3+ years configuring case management public sector solutions.
3+ years with web technologies including HTML, CSS, JavaScript, and jQuery.
3+ years with API integrations and DevOps tools.
Desired Skills:
Experience with Salesforce Service Cloud and Experience Cloud.