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Skills
Acceptance Testingunmatched
Apex Programming Languageunmatched
Application Buildersunmatched
Application Programming Interface (API)unmatched
CSS (Cascading Style Sheet)unmatched
CTI Softwareunmatched
Call Center Integrationunmatched
Call Centersunmatched
Case Managementunmatched
Continuous Deployment/Deliveryunmatched
Continuous Integrationunmatched
Data Modelingunmatched
DevOpsunmatched
English Languageunmatched
Governmentunmatched
HTML (HyperText Markup Language)unmatched
Identify Issuesunmatched
Information/Data Security (InfoSec)unmatched
Internet Technologyunmatched
JavaScriptunmatched
Multilingualunmatched
REST (Representational State Transfer)unmatched
SOAP (Simple Object Access Protocol)unmatched
Salesforce.comunmatched
Unit Testunmatched
jQueryunmatched
Description
As a Salesforce Developers you will build and customize solutions for public sector applications, focusing on case management, integrations, and call center functionality. This remote role supports Human Services initiatives with hands-on development and troubleshooting.
Key Responsibilities:
Implement Human Services Call Center (HSCC) Salesforce solutions.
Build and customize solutions using declarative tools, Apex, LWC, and Flow.
Integrate Salesforce with other applications via REST/SOAP APIs and MuleSoft.
Develop complex logic for eligibility and payments.
Manage unit testing, UAT, and CI/CD pipelines.
Troubleshoot production issues.
Provide integrated CTI solution using Verizon Virtual Contact Center (VCC).
Required Technical Skills:
5+ years of Salesforce development experience.
3+ years with Apex, Visualforce, LWC, and Flow.
3+ years with Salesforce data model, security model, and public sector solutions.
3+ years configuring case management public sector solutions.
3+ years with web technologies including HTML, CSS, JavaScript, and jQuery.
3+ years with API integrations and DevOps tools.
Desired Skills:
Experience with Salesforce Service Cloud and Experience Cloud.