Salesforce Field Service Lightning Architect (IT Consulting experience}

Salesforce Field Service Lightning Architect

Experience: 10-15

Location: ALL US Onsite Locations OPEN

Job Description:

Experience in Salesforce FSL concepts and has experience & knowledge of multichannel architecture, data modeling, data exchange and integrations

Experience in Field Service consulting, integration with Service Cloud, task management, workflow management, pricing, and quote process

Designing, implementing and deploying Salesforce FSL solutions to a wide variety of clients.

Knowledge of the Salesforce.com capabilities (both functional and technical) and integration capabilities.

Subject matter expert who has experience implementing Salesforce.com functionality and can act as a knowledgeable liaison with business stakeholders.

Ability to uncover business requirements, develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements.

At least 2 full lifecycle implementation experiences in the platform. Experience with both B2C and B2B scenarios will be preferred.

Ability to come up with accurate development estimates based on high-level business and/or technical requirements

Experience in enabling guided selling processes for channel partners and customers

Define conceptual architecture and design for solutions considering architecture best practices, client IT landscape and technology trends.

Guide technical teams in design and implementation

Configure and develop best-in-class FSL proof of concepts, working demos and solution accelerators

Function as FSL architect with experience in the following:

o 2+ years of working on the Salesforce FSL platform

o 3+ years of Salesforce experience within a consulting environment, specifically with Salesforce Service Cloud

o Experience working with an enterprise level Field Service Management system

o A thorough understanding of service and field service practices and KPIs

o Salesforce Administrator Certification

o Salesforce Service Cloud Consultant Certification

o Salesforce Field Service Lightning Consultant Certification

Responsibilities:

Define architecture and Design

Incorporate the platform security features into a solution to meet data security requirements

Architect a solution for optimal performance, scalability, maintainability, and reuse

Recommend the data migration strategy, considerations, and appropriate tools to use Experience in technology transformation, design principles, integration patters, architecture considerations and development guidelines

Describe the applicable design considerations and trade-offs when working within the constraints of the platform and data volumes

Contribute in presales and sales activities for RFP responses, proactive outreach, point of view and proof of concept demonstrations

Lead teams in technical projects

Ready to travel as per project needs

Good / Excellent communication skills, analytical ability, initiative taking and innovative. Ability to lead Technical discussions during workshops.

Be a single point of contact for the Customer, covering technical aspects of the entire solution

Qualifications:

Experience in B2B/B2C FSL and Channel Experience

Certification in any of the leading FSL product suites

Knowledge of various enterprise systems, CRM, SFA, and ERP