Salesforce Functional Architect Manager - Insurance

We Are:

About Accenture

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com.

Who You Are:

You are an Insurance skilled Functional Solution Architect within Accenture's Financial Services Salesforce Business Group practice, operating at the layer between architecture and execution. You translate what senior architects design into what delivery teams build - owning solution design documents, leading technical workstreams, and making sure the architecture holds through the full program lifecycle.

You are fluent in Salesforce Data 360, Agentforce, and FS CRM platforms. You thrive in complexity: multi-workstream programs, distributed teams, and client environments where the data is messy, the timelines are tight, and the architecture decisions matter. You bring clarity to ambiguous technical problems and lead junior team members without waiting to be asked.

The Work:

• Solution design support - under the guidance of a senior Solution Architect or Technical Architect, support end-to-end solution design across assigned workstreams, including data model, integration patterns, security model, and platform configuration; keep SDDs, architecture decision records, and data flow diagrams current throughout delivery
• Agentforce & AI delivery - own technical design and build for Agentforce use cases across active Insurance programs
• Integration delivery - design and implement integrations between Data Cloud, CRM, external data sources, and Agentforce capabilities; make architecture tradeoffs across middleware options (MuleSoft, REST/SOAP, Salesforce Connect)
• Bridge function - serve as the connective layer between functional requirements and technical delivery; align architects, developers, and client stakeholders on design decisions and scope boundaries
• Technical leadership - lead design sessions, code reviews, and deployment governance; manage solution risks, design gaps, and cross-workstream dependencies; escalate proactively
• Team development - guide and mentor technical leads and set technical standards across the team
• Personal development - Actively pursue Salesforce certifications relevant to the SA career path and contribute to practice development through documentation of lessons learned and reusable assets
• Pre-sale contribution - support estimation, scoping, and staffing conversations during pursuit phases; contribute to architecture sections of RFP responses and orals
• Practice contribution - support the building of accelerators, methodology assets, and Insurance-specific AI use case patterns that scale across the practice