Salesforce Nonprofit Cloud administration experience - MUST
A direct client of Robert Half is completing a year-long migration from Salesforce NPSP to Nonprofit Cloud and needs an experienced Salesforce Nonprofit Cloud Administrator to support the new environment following go-live.
The organization has already completed a soft launch and is entering its final month on NPSP, with full cutover scheduled for October 15. This will be a dedicated Nonprofit Cloud administration role focused on platform ownership, user support, security, and ongoing optimization after go-live.
Day-to-Day:
Administer and support the Salesforce Nonprofit Cloud environment
Manage users, roles, permission sets, sharing rules, and access controls
Support fundraising, gift processing, recurring donations, donor management, grants, and case management
Troubleshoot user issues and resolve functional or configuration-related problems
Maintain reports, dashboards, workflows, and platform configurations
Partner with business stakeholders to understand needs and recommend solutions
Support user adoption and help the organization transition from NPSP processes
Clearly communicate why access may be more restricted under the new security model
Reinforce need-to-know access policies while helping users adjust to the cultural shift
Identify opportunities to optimize the platform following go-live