Job Title: Salesforce Order Management (OMS) Technical Lead & Architect
Location: Needham, MA (On-site)
Employment Type: W2 Contract
About the Opportunity:
ZipStaff is hiring a Salesforce Order Management (OMS) Technical Lead & Architect for our client, a leading global consumer products company, to own the technical direction of its order and commerce workflows on the Salesforce platform. You will design and support order management integrations with e-commerce, ERP, warehouse and logistics systems, guide engineers and delivery partners, and partner closely with the Service Cloud team on order and fulfilment data. This is an approximately 6-month contract role.
What You'll Do:
- Lead technical design and delivery of order and commerce workflows on Salesforce using Apex, Lightning Web Components and Flow.
- Design order management integrations with e-commerce, ERP, warehouse and logistics systems.
- Build integrations using REST APIs and asynchronous, event-driven processing (Platform Events, batch and scheduled jobs).
- Design robust error handling, retries, idempotency and reconciliation across integrations.
- Design within platform constraints, including governor limits, bulkification and scalable data models.
- Enforce the Salesforce security model, including sharing, CRUD/FLS and permission set design.
- Define the order, fulfilment, return and warranty data contract needed by Service Cloud agents, and coordinate shared releases with the Service Cloud tech lead.
- Direct delivery partner and systems integrator teams, and mentor engineers.
- Own production support: monitoring, incident management, root-cause analysis and release governance.
- Use AI coding assistants responsibly and help set AI usage standards for the team.
Required Qualifications:
- 7+ years of software engineering experience, including 4+ years on the Salesforce platform.
- Senior or lead engineer experience with Apex, Lightning Web Components and Flow at scale.
- Experience designing and supporting order or commerce workflows in production, including ownership after launch.
- Proven experience integrating order management or commerce with e-commerce, ERP, warehouse or logistics systems.
- Experience with middleware platforms such as MuleSoft, Oracle Integration Cloud or equivalent.
- Solid understanding of the Salesforce security model and platform governor limits.
- Experience leading technical direction and directing systems integrator or partner teams.
- Daily hands-on use of AI coding assistants (e.g., GitHub Copilot, Claude, Cursor or Agentforce for Developers) with sound judgement.
- Clear written and verbal communication with technical and business audiences.
- Ability to work on-site in Needham, MA; candidates must be local to the area.
Preferred Qualifications:
- Hands-on Salesforce Order Management (SFOM) experience.
- Copado or a comparable Salesforce DevOps tool, automated testing and release/rollback management.
- Experience in a SOX-controlled or similarly regulated environment.
- Multi-region or multi-country commerce rollouts.
- Salesforce certifications such as Platform Developer II, Order Management Accredited Professional or an Architect credential.
- Familiarity with Agentforce and Service Cloud.
Benefits:
- Health Insurance.
- Dental Insurance.
- Vision Insurance.
- 401(k) + 401(k) matching.
- Paid time off.
- Referral Program.
About ZipStaff:
ZipStaff connects skilled technology professionals with leading organizations across the United States, matching top talent with impactful contract and full-time opportunities.
To apply, submit your resume through this posting. Qualified candidates will be contacted by a ZipStaff recruiter.