Salesforce Solutions Architect (Associate Solutions Architect)

Salesforce Solutions Architect (Associate Solutions Architect)

Job #: req38983 Organization: IFC Sector: Information Technology Grade: GF Term Duration: 0 years 0 months Recruitment Type: International Recruitment Location: Washington, DC,United States Required Language(s): Preferred Language(s): Closing Date: 11/20/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

At the International Finance Corporation (IFC), a member of the World Bank Group (WBG), you'll join a diverse, global community working across cultures, disciplines, and borders to address the world's most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. In fiscal year 2026, IFC committed a record $105.6 billion to private companies and financial institutions in developing countries. For more information, visit www.ifc.org.

The Corporate Information & Technology (CIT) department provides business technology solutions that support IFC's strategic priorities and operational excellence. Within CIT, the Core Operations (CITOP) unit plays a pivotal role in delivering and maintaining digital platforms that enable IFC's frontline operations, including investment, advisory, and corporate services.

CITOP is undergoing a significant transformation aligned with the ITS Agile framework and SAFE delivery model. This transformation emphasizes agility, product-centric delivery, and continuous improvement. The unit supports a diverse application landscape comprising in-house developed systems and customized commercial-off-the-shelf (COTS) solutions. These systems span across domains such as investment operations, environmental and social risk management, development impact measurement, and client engagement.

As part of this modernization journey, CITOP is expanding its Salesforce platform capabilities to streamline business processes, enhance user experience, and ensure scalable, secure, and maintainable architecture. The Salesforce ecosystem-including Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud (FSC), and custom applications-will become a cornerstone of IFC's digital strategy.

The Associate Solution Architect will play a critical role in shaping the technical direction of the Salesforce platform. This includes leading architectural design, ensuring alignment with enterprise standards, and enabling cross-functional teams to deliver high-quality, reusable, and future-ready solutions. The role also supports CITOP's broader goals of innovation, operational efficiency, and client-centric delivery.

Objectives

The Associate Solution Architect will provide technical leadership for the design and delivery of scalable, secure, and maintainable Salesforce solutions across multiple business domains. The role will ensure architectural integrity, promote platform standards, and support enterprise architecture governance and innovation.

Duties and Accountabilities

• Architect scalable Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud (FSC), including data, security, integration, and enterprise architecture.
• Lead complex implementations and integrations using APIs, Platform Events, Change Data Capture, Azure Integration Services, Azure API Management, middleware, and enterprise systems.
• Define and govern Salesforce architecture standards covering development, security, data management, automation, DevOps, release management, metadata strategy, and cross-org alignment.
• Partner with business and technical stakeholders to translate requirements into scalable, secure, and maintainable solutions aligned with strategic objectives.
• Ensure platform performance, reliability, scalability, security, compliance, and operational excellence across all Salesforce environments.
• Establish architecture guardrails for Flows, Apex, Lightning Web Components (LWC), integrations, error handling, and reusable design patterns.
• Own the technical roadmap, upgrade strategy, architectural principles, package dependency management, and version promotion across environments.
• Evaluate and approve solution designs, architectural exceptions, and major initiatives for scalability, governor limits, performance, and long-term maintainability.
• Define and govern the FSC data model (FSDM), including households, relationships, account structures, ARC configuration, compliant data sharing, and integration with enterprise master data strategies.
• Define Experience Cloud architecture, including site strategy, headless and standard deployment models, guest user security, portal governance, external authentication, and secure access to FSC and enterprise data.
• Collaborate with enterprise security and compliance teams to align Salesforce solutions with organizational policies, privacy requirements, and security standards, including Salesforce Shield, encryption, monitoring, auditing, SSO, and MFA.
• Define enterprise integration and API patterns using OAuth, Named Credentials, Apex services, external APIs, and secure portal access models.
• Lead Salesforce DevOps practices including SFDX, Salesforce CLI, Git, CI/CD pipelines, 2GP packaging, Dev Hub, Scratch Orgs, automated testing, code quality controls, and release governance.
• Maintain architecture artifacts, standards, ADRs, technical documentation, reference implementations, and solution blueprints.
• Serve as the Salesforce architectural authority by mentoring teams, facilitating design workshops, supporting sprint planning, reviewing complex solutions, and acting as the escalation point for critical technical issues.
• Required expertise includes Salesforce platform architecture, governor limits, large data volumes, metadata-driven development, FSC, Experience Cloud, security architecture, integration patterns, Apex, Flow, LWC, DevOps, and delivery within large, regulated organizations.

Selection Criteria

• Master''s degree in Computer Science, Engineering, or a related field.
• Minimum 5 years of Salesforce experience within Financial Services, with deep expertise across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud (FSC).
• Extensive experience designing enterprise Salesforce architectures, including security, identity management, encryption, least-privilege access controls, data modeling, migration, and cross-cloud solution patterns.
• Strong expertise in integration architecture, including APIs, middleware, ESB, Azure API Management, Platform Events, and event-driven enterprise architectures.
• Advanced knowledge of Salesforce development and automation technologies, including Apex, Lightning Web Components (LWC), Visualforce, SOQL, Flows, and other declarative capabilities.
• Proven experience governing Salesforce DevOps, release management, CI/CD pipelines, second-generation packaging (2GP), namespace strategy, and platform lifecycle management.
• Demonstrated ability to define platform strategies, own technical roadmaps, establish architectural standards, review complex solution designs, and enforce enterprise architecture principles.
• Strong track record delivering enterprise-grade Salesforce solutions, resolving complex technical challenges, and leading architecture decisions in large, regulated, or global organizations.
• Experience leading cross-functional teams and projects, with excellent communication, stakeholder management, collaboration, and business acumen.
• Ability to manage multiple priorities, adapt to changing business needs, and consistently deliver high-quality solutions within demanding timelines.
• Proven ability to improve or redesign workflows using commercially available LLM tools like CLaude, ChatGPT, and Copilot, including reusable prompts, skills, templates, or agents, applying critical thinking to evaluate outputs & supporting colleagues in their effective use.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.

2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.

3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.