Role: Technical Lead
Required Skills: Informatica | Release Management
Qualification: BACHELOR OF COMPUTER SCIENCE
Experience: 10 - 20 Years
Function: TECHNOLOGY
Apply By: 2026-11-28
Must Have Technical/Functional Skills
- Minimum 10+ years of development experience on the Salesforce platform
- Minimum 5 + years experience leading Enterprise Salesforce implementation with over 300 users with integration with enterprise applications like Oracle, Sap etc.
- Minimum 1 complex data migration (i.e., ETL efforts) experience
- Global delivery model experience
- Experience with Salesforce integration tools (e.g.,Informatica Cloud)
- Participation in each phase of Salesforce.com (e.g., requirements gathering, planning-analysis-design, architect-build-deploy, support)
- Demonstrated abilities: defining systems strategy, developing requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions
Roles & Responsibilities
Technical ownership
- Ownership of all End to End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development
- Technical leadership, to include coaching and mentoring, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
- Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce.com related technology efforts
- Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform
- Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
- CICD/Release Management
Customer Engagement & Stakeholder Management
- Serve as the primary customer-facing Subject Matter Expert (SME) for all Salesforce support activities, governance, and escalations.
- Own stakeholder communications including status reports, service reviews, governance meetings, and executive updates.
- Ensure transparent and proactive communication with business and IT stakeholders.
Integration & Data Management Oversight
- Provide oversight for Salesforce integrations and DML-related activities critical to business operations.
- Assess downstream impacts and coordinate mitigation plans.
Risk Management & Proactive Monitoring
- Identify operational risks, capacity concerns, and potential business impacts proactively.
- Communicate mitigation plans and action items to stakeholders.
Automation & Innovation Initiatives
- Drive automation initiatives to reduce incident volume and improve efficiency.
- Identify opportunities for process automation and self-service capabilities.
Knowledge Management & Team Enablement
- Lead knowledge-sharing sessions and maintain support documentation.
- Mentor team members and promote support best practices.
Salary Range: $130,000-$150,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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