Salesforce Technical Business Analyst / Developer

Job Title: Salesforce Technical BA / Developer
Experience: Senior-level experience
Job Type: Contract

Job Description

We are looking for a technically strong Salesforce professional with experience in business analysis, solution architecture, data modeling, security, analytics, and troubleshooting. The ideal candidate must have hands-on technical expertise and the ability to translate business requirements into scalable Salesforce solutions.

Key Responsibilities

• Gather business requirements and translate them into technical solutions.
• Design and implement Salesforce solution architecture and data models.
• Configure Salesforce security, including profiles, permission sets, sharing rules, and access controls.
• Develop and optimize SAQL queries and Salesforce Analytics/Tableau CRM dashboards.
• Use JIRA and other project management tools to track user stories, defects, and sprint activities.
• Troubleshoot complex technical issues, perform root-cause analysis, and resolve production defects.
• Collaborate with business stakeholders, developers, QA, and cross-functional teams.
• Ensure solution quality, performance, security, and maintainability.

Required Skills

• Strong hands-on Salesforce technical experience.
• Experience with solution architecture and data modeling.
• Expertise in Salesforce security and access management.
• Practical experience with SAQL and Salesforce Analytics/Tableau CRM.
• Working knowledge of JIRA and Agile methodologies.
• Strong debugging, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills.

Preferred Qualifications

• Salesforce certifications.
• Experience leading technical implementations and design reviews.
• Experience with Salesforce development, integrations, and production support.

Important: Candidates must demonstrate practical technical knowledge during the interview, particularly in SAQL, solution architecture, data modeling, security, and troubleshooting.