Overview
Regis Corporation, headquartered in Minneapolis, Minnesota, has been an industry leader in beauty salons for almost 100 years. The Company franchises, owns or holds ownership interests in more than 3,500+ worldwide locations. Regis'' franchised and corporate locations operate under concepts such as Supercuts, SmartStyle, Cost Cutters, First Choice Haircutters and Roosters. Regis offers a wide range of haircare services including haircuts, styling and coloring, as well as a wide selection of nationally recognized professional haircare products.
Position Purpose
The Territory Leader is responsible for leading the operations, growth, and overall business performance of 12-18 salons within an assigned territory. This role drives sales, profitability, guest satisfaction, and talent development by coaching and empowering Salon Leaders to achieve operational excellence and deliver consistent brand experience. Through hands-on leadership, data-driven decision making, and accountability, the Territory Leader identifies opportunities, implements strategic action plans, and ensures successful execution of company initiatives. The Territory Leader serves as a critical link between the field and corporate teams, fostering a high-performance culture that supports employee engagement, business growth, and long-term success.
Responsibilities
- Lead the operations, performance, and growth of 12-18 salons within an assigned geographical territory, driving sales, profitability, guest retention, productivity, and labor performance through effective P&L management.
- Coach, develop, and hold Salon Leaders accountable for achieving business goals, operational standards, and team performance.
- Monitor salon performance metrics, including sales, traffic, staffing, labor, scheduling, and guest satisfaction, identifying opportunities and implementing plans to improve results.
- Conduct regular salon visits, meetings and performance reviews to provide feedback, ensure accountability, and support continuous improvement.
- Ensure compliance with company policies, operational procedures, financial controls, brand standards, marketing initiatives and promotional programs, including quarterly salon audits.
- Partners with Salon Leaders to recruit, develop, engage and retain talent while promoting employee engagement, building leadership capabilities, and succession plans.
- Support employee relations, performance management, and guest issues resolution by partnering with Human Resources.
- Drive operational excellence through consistent execution of salon audits, Momentum Boards, best practices, and targeted coaching to improve underperforming locations.
- Drive operational excellence through consistent execution of salon audits, Momentum Boards, best practices, and targeted coaching to improve underperforming locations.
- Serve as a brand ambassador and travel throughout the assigned territory as business needs require.
Required Qualifications
- 5+ years of retail or service multi-unit management experience.
- Demonstrated ability to exercise sound business judgment using data, insights, and available information.
- Ability to work in a fast paced, cross-functional, and multi-team environment.
- Strong communication, interpersonal, and relationship-building skills with the ability to professionally engage with all levels of the organization.
- Adaptable leader with the ability to drive and respond positively to change.
- Strong organizational and prioritization skills, attention to detail, and ability to deliver high-quality results within given deadlines.
- Valid driver's license and insurable motor vehicle.
- Ability to travel up to 80%.
Preferred Qualifications
- Bachelor's Degree and/or strong applicable work experience strongly preferred.
- Current Cosmetology License, preferred
Benefits & Employee Experience
At Regis, we believe in supporting our employees both professionally and personally. We offer a comprehensive benefits package and a workplace designed to support flexibility, well-being, and connection.
Compensation & Benefits
- Competitive Salary: The salary range for this position is $60,000-$65,000 annually + opportunity to earn a quarterly bonus. The final offer will be determined based on the candidate's experience, qualifications, education, skills, and geographic location. This range reflects the anticipated compensation at the time of posting and may be adjusted in the future.
- Home Location: We are looking for a candidate who lives in the Greater Youngstown Area.
- Work Location: This position may require up to 80% travel to salon locations in and around the Greater Youngstown area.
- Paid Time Off
- Generous Paid Parental Leave
- Medical, Prescription, Dental & Vision Benefits with no waiting period
- Employee Stock Purchase Program with employer match
- 401(k) Contribution Options
- Paid Holidays
- Employee discount on product and salon services
Interested in learning more? Meet our Executive Team & Board of Directors
Regis Corporation is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, or any other legally protected status.
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