Salon Receptionist

European Wax Center
  • Grand Rapids, Michigan
    3 days ago

    Job Description

    As a Guest Sales Associate, you’ll shape each guest’s experience from start to finish, delivering exceptional service in a welcoming environment. You’ll work alongside a passionate team while helping guests feel confident, radiant, and comfortable in their own skin— making a lasting impact every day.

    Benefits & Perks

    • Medical, dental, and vision insurance

    • 401(k) program with employer match and investment advisor

    • 50% off waxing services 

      • Complimentary Eyebrow waxing services

    • 40% off all retail products

    • Corporate discount with Skechers

    • Corporate discount with Staples

    • Paid vacation day gifts

    • Pay advances

    • Free financial literacy courses

    • Birthday and anniversary gifts

    • “Experts in Wax” Scholarship Program

    • Career growth opportunities

    • On-site paid training

    • A fun, well-managed, and successful work environment

    Additional Compensation:

    • Bi-weekly bonus opportunities/ commissions

    • Monthly Bonus opportunities

    • Zayzoon gift cards 

    • Google Review bonus payouts

    • Unlimited guest referral opportunities

    • Unlimited employee referral opportunities

    A Day in the Life:

    • Manage the front desk and retail areas, including restocking, organization, and maintaining a clean and welcoming environment.

    • Coordinate guest flow, greet guests as they arrive and leave, handle inquiries, and maintain the reservation system.

    • Educate guests on services, Wax Pass benefits, products, and current promotions to help drive sales.

    • Build genuine relationships with guests and help create a welcoming environment that keeps guests coming back.

    What We’re Looking For:

    • A passion for beauty, customer service, and building genuine guest relationships.

    • A professional appearance and demeanor at all times.

    • A positive, friendly, and upbeat personality.

    • Sales experience is a plus—helping guests find the best products, services, and packages for their individual needs.

    • Willingness to learn and become knowledgeable about EWC services, products, promotions, and Wax Pack benefits.

    • Ability to work in a sales-based environment and meet individual and center performance goals.

    • Experience using a Point-of-Sale system is a plus.

    • Part-time or full-time availability, and ability to work at least one weekend day.

    Numbers & Facts

    LocationGrand Rapids, Michigan

    Skills

    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Financial Literacyunmatched
    • Point of Sale (POS) Systemsunmatched
    • Promotional Programsunmatched
    • Retailunmatched
    • Salesunmatched
    • Scholarshipunmatched
    • Service Deliveryunmatched
    • Systems Maintenanceunmatched
    • Vision Planunmatched

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