To provide administrative support to the department for both internal and external clients to meet or exceeds their expectations
Objective
This position provides administrative support to the HBHF department in relation to handling samples to be sent out for subcontract work to other internal or external testing labs. This position is also responsible for providing internal support to Operations that meets or exceeds external clients' expectations.
Major Roles & Responsibilities
Send samples to subcontracted labs for testing
Track submission to subcontracted lab and follow up when needed to meet our turnaround time
Print applicable datasheets
Work with labs and Customer Service Specialists to identify and correct any concerns or problems that arise
Order national brands for testing when needed
Maintain organized sample racks for current samples in testing and historic national brands
Maintain procedures directly or indirectly pertinent to department
Provide feedback to the department manager regarding departmental systems, processes and recommendations for improvements
Assist with other departmental projects and issues as deemed necessary by management.
Assist manager with requests & department initiatives
Assist with functions requested or related to internal clients
Participate in department meetings
Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Quality, Health, Safety, Security and Environmental policies and procedures.
Comply with Bureau Veritas Consumer Products Services, Inc management systems in accordance with ISO 17025, ISO 9001,ISO 14001, ISO 45001.
Other duties as assigned by Supervisor/Manager
Knowledge, Skills, Abilities
Strong organizational and time management skills
Strong communication - written, verbal and interpersonal skills
Ability to prioritize individual workload to meet deadlines.
Knowledge of general office equipment
Proficient in MS Office and Lotus Notes
Strong attention to detail
Highly dependable
Ability to work in a support role within a team
Ability to works independently
Problem solving skills
Process improvement skills
Individual and team work ethic
Conduct all duties and responsibilities in accordance with applicable OSHA requirements
Experience and Educational Background Required:
High School Diploma plus 2 years related experience
Compensation Range:
$17 - $19 hourly (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset).
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Numbers & Facts
Location
Buffalo, NY
Salary
$17–$19 Per Hour
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Datasheetsunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
HCL/Lotus Notesunmatched
High School Diplomaunmatched
ISO (International Organization for Standardization)unmatched
ISO 14001unmatched
ISO 9001unmatched
Interpersonal Skillsunmatched
Microsoft Officeunmatched
OSHAunmatched
Office Equipmentunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Safety/Work Safetyunmatched
Specimens/Samplesunmatched
Systems Administration/Managementunmatched
Team Playerunmatched
Test Labunmatched
Time Managementunmatched
Veritas Product Familyunmatched
Writing Skillsunmatched
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