Sample Receipt, Registration & Chain of Custody • Receive incoming manufacturing, release, stability, in-process, raw material, reference, and externally supplied samples as applicable; verify material information, quantities, labeling, packaging condition, and complete required documentation. • Document sample receipt, transfers, custody handoffs, locations, status changes, and final disposition in logs, or tracking systems; investigate and escalate discrepancies promptly. • Maintain end-to-end traceability and sample segregation to prevent mix-ups, unauthorized access, loss, or inappropriate use.
Sample Setdowns, Distribution & Inventory • Coordinate product sample setdowns, including receipt from Manufacturing, reconciliation against sampling plans, labeling, staging, controlled storage, and timely distribution to assigned QC or stability testing groups. • Maintain accurate inventories of product samples, retains, reference materials, critical reagents, and other controlled laboratory materials, including quantities, locations, expiration/retest dates, and storage requirements. • Support sample pulls, stability timepoint staging, sample reconciliation, reserve/retain management, approved returns, and documented disposition or destruction. • Monitor refrigerator, freezer, and ambient storage capacity; review alarm records as assigned and promptly escalate temperature excursions or equipment issues.
Outsourced Testing & Shipping Logistics• Coordinate sample submissions to approved contract testing laboratories, including sample selection, reconciliation, required submission forms, testing instructions, and supporting documentation. • Prepare and track domestic and, when applicable, international shipments using qualified packaging and temperature controls; coordinate with approved shipping personnel for dry ice, biological, hazardous, or other regulated shipments. • Confirm shipment dispatch, delivery, receipt acknowledgment, and sample condition; follow up on delays, missing shipments, discrepancies, and return shipments. • Maintain accurate shipment records, courier tracking, chain-of-custody evidence, and external laboratory correspondence.
GMP Compliance & Operational Support• Perform all activities according to approved SOPs, cGMP principles, good documentation practices, data integrity requirements, and site EHS standards. • Support deviation investigations, temperature excursion assessments, corrective actions, audits, and continuous improvement related to sample handling and traceability. • Coordinate daily priorities with QC, Stability, Manufacturing, QA, and external partners to protect testing turnaround times and scheduled stability pulls. • Maintain orderly sample storage and work areas; monitor supplies, shipping materials, labels, and inventory consumables. • Identify process bottlenecks and help establish standardized workflows, tracking tools, and sample management metrics.