SAP Basis Technical Analyst

We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients' transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

Stronger together!

The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients' business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world's most complex client challenges.

You are:

The SAP Basis Technical Analyst is responsible for performing day-to-day technical tasks for a project, including all project activities. Duties may span all Practice Areas involved (i.e., Design/Build/Run, Operations Architecture, System Administration, Database, ERP and other technical frameworks, etc.). The Basis Technical Analyst will serve as the individual providing expertise in a specific area and troubleshooting and issue resolution for moderately complex environments. The Basis Technical Analyst will be a moderately experienced member of the basis technology team who will be responsible for providing support for the technical infrastructure of the SAP solution across all production stacks along with daily system monitoring and issue resolution. This individual will have the opportunities to do some project work.

Provides technical input for all maintenance requests that are entered into project-identified change management.

• Perform all activities related to technical maintenance and administration of the SAP environments
• Provide SAP HANA support
• Provide SAP DBA and limited OS support as it relates to the SAP Landscape
• Provide proactive monitoring and troubleshooting of the SAP Landscape
• Develop and maintain appropriate documentation for system activities and ensure change control is followed as necessary
• Participate in application updates and upgrade projects
• Perform system refreshes
• Conduct performance tuning
• Participate in on-call support rotation
• Handle technology issues and escalate as necessary to expert level help
• Execute projects when requested
• Implement process improvement measures within the environment.

This is a hybrid role in Tampa, FL and will require three days per week in the office. May consider qualified candidates in Tampa, FL, Columbus, OH, Houston, TX or Nashville, TN.