SAP GRC BASIS Lead / Architect – SME

Black Rock Groups
  • NULL, GA
  • Instant Apply
3 days ago

Job Description

Role:- SAP GRC BASIS Lead / Architect SME

Location:- Fargo GA ( Travel/ Remote)

Mode of Hire:- Subcon

Payrate Range :- $90-$95/h USD C2C

Visa:- Any

JD

SAP GRC + Basis Subject Matter Expert (SME) Job Description

Role Summary

The SAP GRC + Basis Subject Matter Expert (SME) is responsible for providing functional and technical expertise for SAP Governance, Risk & Compliance (GRC) and SAP Basis services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, compliance management, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

  • Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP GRC and Basis.
  • Act as a senior functional and technical expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
  • Review and validate functional and technical Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
  • Advise customers and delivery teams on SAP GRC and Basis standardization, optimization, compliance improvements, and system enhancements.
  • Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
  • Act as the functional and technical coordination point within the delivery team for SAP GRC and Basis-related activities.
  • Coordinate and review change, transport, upgrade, security, testing, and improvement activities to ensure compliance with delivery standards.
  • Identify opportunities for automation, standardization, security improvements, and operational efficiency.
  • Mentor team members, share expertise, and promote continuous knowledge development.
  • Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, compliance concerns, and improvement initiatives.

Key Tasks

  • Act as the primary functional and technical contact for SAP GRC and Basis-related topics within the core delivery team.
  • Ensure efficient service delivery and continuous value addition to the customer.
    • Coordinate activities across core team members.
    • Conduct internal status meetings in collaboration with the ASM, focusing on SAP GRC compliance and Basis platform stability.
  • Identify, assess, and mitigate technical, security, and compliance-related risks.
  • Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
  • Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
  • Validate Change Requests raised by consultants and technical teams, including:
    • Solution approach review
    • Effort estimation validation
    • Resource requirement assessment
    • Impact and risk analysis
  • Support the ASM and delivery team by:
    • Participating in customer meetings and service reviews
    • Presenting SAP GRC and Basis-specific topics during project kick-offs and governance discussions
    • Supporting technical de-escalation activities
    • Prioritizing incidents, service requests, transports, upgrades, and enhancement activities
  • Recommend compliance improvements, security enhancements, system optimization opportunities, and automation initiatives.

Required Skills

SAP GRC

  • Strong hands-on experience in SAP Governance, Risk & Compliance (GRC).
  • Expertise in:
    • Access Control (AC)
    • Access Risk Analysis (ARA)
    • Emergency Access Management (EAM)
    • Access Request Management (ARM)
    • Business Role Management (BRM)
    • User Provisioning
    • Segregation of Duties (SoD) Analysis
    • Compliance and Audit Support
    • Security Governance and Controls
    • Risk Assessment and Mitigation

SAP Basis

  • Strong hands-on experience in SAP Basis Administration.
  • Expertise in:
    • SAP System Administration
    • System Installation and Configuration
    • System Refreshes and Client Copies
    • SAP Kernel Upgrades
    • Support Package and Enhancement Package Upgrades
    • Transport Management System (TMS)
    • SAP User and Authorization Administration
    • System Monitoring and Performance Tuning
    • Backup and Recovery Management
    • Job Scheduling and Monitoring
    • Database Administration Coordination
    • SAP Solution Manager Integration
    • High Availability and Disaster Recovery Concepts

Additional Skills

  • Strong knowledge of SAP Security concepts and compliance requirements.
  • Experience with SAP landscapes including ECC, S/4HANA, BW, PI/PO, and Solution Manager.
  • Experience with incident, problem, change, and release management processes in AMS environments.
  • Ability to perform effort estimations, impact assessments, and solution reviews.
  • Strong customer-facing, stakeholder management, and communication skills.
  • Experience working in global delivery and support environments.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.

Numbers & Facts

LocationNULL, GA

Skills

  • ARM (Advanced RISC Machine)unmatched
  • Access Controlunmatched
  • Analysis Skillsunmatched
  • Automationunmatched
  • Change Requests/Ordersunmatched
  • Communication Skillsunmatched
  • Continuous Deployment/Deliveryunmatched
  • Continuous Improvementunmatched
  • Contract Requirementsunmatched
  • Customer Relationsunmatched
  • Data Recoveryunmatched
  • Database Administrationunmatched
  • Disaster Recoveryunmatched
  • Documentationunmatched
  • Emergency Managementunmatched
  • Establish Prioritiesunmatched
  • Functional Testingunmatched
  • High Availabilityunmatched
  • Kernel Programmingunmatched
  • Knowledge Managementunmatched
  • Maintain Complianceunmatched
  • Maintenance Servicesunmatched
  • Mentoringunmatched
  • Operational Improvementunmatched
  • Operational Strategyunmatched
  • Performance Analysisunmatched
  • Performance Tuning/Optimizationunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Purchase Ordersunmatched
  • Regulatory Complianceunmatched
  • Release Management/Engineeringunmatched
  • Requirements Managementunmatched
  • Risk Analysisunmatched
  • Risk Managementunmatched
  • SAPunmatched
  • SAP Administrationunmatched
  • SAP BusinessObjects Governance Risk & Compliance (GRC)unmatched
  • SAP ECC (fka SAP R/3 and SAP ERP)unmatched
  • SAP Web Application Server (AS)unmatched
  • Service Deliveryunmatched
  • Service Level Agreement (SLA)unmatched
  • Software Administrationunmatched
  • Systems Administration/Managementunmatched
  • Technical Leadershipunmatched
  • Technical Supportunmatched

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