SAP IS-U Solution Architect

Job Description: SAP IS-U Solution Architect – Customer Move-In/Move-Out

• Location: Rosemead, CA 46201

• Duration: 6 Months

• GBaMS ReqID: 11009297

• Experience Required: 10+ Years

• Domain: SAP Utilities

Required Technical and Functional Skills

• 10+ years of experience in SAP Utilities, with strong hands-on expertise in SAP IS-U Customer Move-In/Move-Out.

• Extensive experience with SAP CRM Utilities.

• Strong understanding of utility customer service and business processes, including:

  • Business Partner Management

  • Contract Account Management

  • Premise and Device Management

  • Billing and Deposits

  • Contract Management

  • Exception Handling

• Experience in solution architecture and end-to-end integration design.

• Strong knowledge of SAP OData services, APIs, SAP Cloud Integration, and SAP BTP Integration Suite.

• Experience integrating SAP systems with external identity verification and credit services.

• Expertise in requirements management, functional design, and business process modeling.

• Experience developing user stories, acceptance criteria, functional specifications, and requirements traceability matrices.

• Strong understanding of SAP standard-versus-custom solution decisions.

• Experience with Agile delivery methodologies and distributed onsite/offshore teams.

Roles and Responsibilities

• Lead end-to-end functional and technical design for the AES Customer Move-In Automation program.

• Translate utility business requirements into an integrated SAP IS-U and SAP CRM Utilities solution.

• Lead discovery and design workshops for AES Indiana and Ohio Move-In processes.

• Define current-state and future-state processes, business rules, exceptions, and acceptance criteria.

• Own the end-to-end solution design across:

  • SAP IS-U

  • SAP CRM Utilities

  • SAP OData Services

  • SAP Cloud Integration

  • External Identity and Credit Services

• Translate business requirements into functional specifications, process flows, integration requirements, user stories, and requirements traceability matrices.

• Guide SAP standard-versus-custom design decisions and assess their impact on business partner, contract account, premise, device, deposit, billing, and contract processes.

• Coordinate functional and technical teams and resolve design dependencies.

• Support sprint planning, backlog refinement, demonstrations, and design approvals.

• Lead functional support for System Integration Testing (SIT) and AES-led User Acceptance Testing (UAT).

• Coordinate defect triage, deployment readiness, cutover, and knowledge transition.

• Communicate solution options, risks, key decisions, and delivery status to AES business and IT stakeholders and TCS project leadership.

• Ensure alignment between business requirements, solution architecture, integrations, development, and testing teams.

Key Deliverables

• Requirements Traceability Matrix (RTM)

• Solution Architecture

• End-to-End Process Flows

• Functional Design Document (FDD)

• Integration Specifications

• Prioritized User Stories

• SIT/UAT Support Materials

• Cutover and Go-Live Readiness Inputs

Success Measures

• Obtain approval for solution designs and business requirements.

• Ensure timely resolution of functional and integration decisions.

• Support successful end-to-end testing.

• Deliver production-ready Customer Move-In automation.

• Maintain effective alignment among AES business stakeholders, IT teams, architects, developers, and testing teams.

Essential Skills Summary

• SAP IS-U Customer Move-In/Move-Out

• SAP CRM Utilities

• SAP Utilities Solution Architecture

• SAP OData Services and APIs

• SAP Cloud Integration / SAP BTP Integration Suite

• Integration Design

• Requirements Management

• Functional Specifications and Process Modeling

• Agile Delivery and Sprint Planning

• SIT and UAT

• Defect Management and Cutover

• Stakeholder Management

• Customer-Facing Communication

• Technical Leadership and Cross-Functional Coordination