SAP Multiple Modules- Lead Architect (SME)

Location:- Fargo GA ( Travel/ Remote)

Mode of Hire:- Contract

JD

1. SAP Business Technology Platform (BTP) Subject Matter Expert (SME) Job Description

Role Summary

The SAP Business Technology Platform (BTP) Subject Matter Expert (SME) is responsible for providing technical expertise and coordination for SAP BTP services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, solution reviews, platform management, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP BTP.
• Act as a senior technical expert and be involved in activities beyond regular ticket processing, including customer meetings, architecture discussions, service reviews, technical escalations, and change request assessments.
• Review and validate technical Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP BTP platform capabilities, best practices, architecture standards, and optimization opportunities.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the technical coordination point within the delivery team for SAP BTP-related activities.
• Coordinate and review enhancements, integrations, deployments, platform changes, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for automation, innovation, cloud adoption, and process optimization.
• Mentor team members, share platform expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

• Act as the primary technical contact for SAP BTP-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate technical activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP BTP platform performance, integrations, and critical issues.
• Identify, assess, and mitigate technical risks impacting business operations and service delivery.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate technical Change Requests raised by consultants and developers, including:
  • Solution approach review
  • Effort estimation validation
  • Resource requirement assessment
  • Impact and risk analysis
• Support the ASM and delivery team by:
  • Participating in customer meetings and service reviews
  • Presenting SAP BTP-specific topics during project kick-offs and governance discussions
  • Supporting technical de-escalation activities
  • Prioritizing incidents, service requests, platform issues, and enhancement activities
• Provide recommendations for cloud adoption, integration optimization, application development, automation, and platform modernization initiatives.

Required Skills

• Strong hands-on experience in SAP Business Technology Platform (BTP).
• Expertise in:
  • SAP Integration Suite
  • Cloud Integration (CPI)
  • API Management
  • Event Mesh
  • Open Connectors
  • SAP Extension Suite
  • SAP Build Applications
  • SAP Build Process Automation
  • SAP Build Work Zone
  • SAP Business Application Studio (Client)
  • SAP HANA Cloud
  • SAP BTP Security and Identity Authentication Services (IAS)
  • Identity Provisioning Services (IPS)
  • SAP Destination and Connectivity Services
  • Cloud Foundry Environment
  • BTP Administration and Subaccount Management
  • SAP Mobile Services
  • Application Lifecycle Management
  • Monitoring and Logging
  • SAP AI and Automation Services (preferred)
• Strong understanding of integration with:
  • SAP S/4HANA
  • SAP ECC
  • SAP SuccessFactors
  • SAP Ariba
  • SAP Concur
  • SAP IBP
  • SAP MDG
  • Third-Party Applications and Cloud Platforms
• Experience with REST APIs, OData Services, Web Services, IDocs, and Event-Driven Architectures.
• Experience with incident management, problem management, change management, and release management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, architecture reviews, and solution validations.
• Strong customer-facing, stakeholder management, and communication skills.
• Experience working in global delivery and support environments.

Preferred Skills

• Experience with SAP S/4HANA Digital Transformation programs.
• Knowledge of SAP Clean Core and Extensibility principles.
• Experience with SAP BTP Application Development, CAP (Cloud Application Programming Model), and RAP.
• Exposure to SAP Datasphere and SAP Analytics Cloud (SAC).
• Experience with Azure, AWS, or Google Cloud Platform integrations.
• Knowledge of DevOps, CI/CD pipelines, and cloud-native development practices.
• Knowledge of ITIL processes and service management frameworks.
• Experience leading customer governance and architecture review discussions.

Role 2 :- SAP EWM Lead Architect- SME

Location:- Fargo GA ( Travel/ Remote)

Mode of Hire:- Subcon

SAP Extended Warehouse Management (EWM) Subject Matter Expert (SME) Job Description

Role Summary

The SAP Extended Warehouse Management (EWM) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP EWM services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP EWM.
• Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP EWM standardization, optimization, process improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional coordination point within the delivery team for SAP EWM-related activities.
• Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for process automation, warehouse optimization, and operational efficiency improvements.
• Mentor team members, share domain expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

• Act as the primary functional contact for SAP EWM-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate functional activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP EWM service performance and critical issues.
• Identify, assess, and mitigate functional risks impacting warehouse operations and service delivery.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate functional Change Requests raised by consultants, including:
  • Solution approach review
  • Effort estimation validation
  • Resource requirement assessment
  • Impact and risk analysis
• Support the ASM and delivery team by:
  • Participating in customer meetings and service reviews
  • Presenting SAP EWM-specific topics during project kick-offs and governance discussions
  • Supporting functional de-escalation activities
  • Prioritizing incidents, service requests, defects, and enhancement activities
• Provide recommendations for warehouse process optimization, automation, inventory accuracy improvements, and operational excellence initiatives.

Required Skills

• Strong hands-on experience in SAP Extended Warehouse Management (EWM).
• Expertise in:
  • Inbound and Outbound Warehouse Processes
  • Goods Receipt and Putaway
  • Picking, Packing, and Shipping
  • Inventory Management and Physical Inventory
  • Warehouse Structure and Storage Type Configuration
  • Wave Management
  • Slotting and Rearrangement
  • Labor Management
  • Yard Management
  • Cross-Docking
  • Replenishment Processes
  • Handling Unit Management
  • RF Framework and Mobile Warehouse Processes
  • Warehouse Monitoring and Reporting
  • Exception Handling and Process Optimization
• Strong understanding of integration with:
  • SAP S/4HANA
  • SAP MM
  • SAP SD
  • SAP TM
  • SAP PP
  • SAP QM
• Experience with incident management, problem management, and change management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, and solution reviews.
• Strong customer-facing, stakeholder management, and communication skills.
• Experience working in global delivery and support environments.

Role 3:- SAP FICO (SME) Lead/ Architect

Location:- Fargo GA (Travel/ Remote)

Mode of Hire:- Subcon

JD

SAP FICO Subject Matter Expert (SME) Job Description

Role Summary

The SAP FICO Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP Finance and Controlling (FICO) services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP FICO.
• Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP FICO standardization, optimization, process improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional coordination point within the delivery team for SAP FICO-related activities.
• Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for process automation, standardization, and operational efficiency improvements.
• Mentor team members, share domain expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

• Act as the primary functional contact for SAP FICO-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate functional activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP FICO service performance and critical issues.
• Identify, assess, and mitigate functional risks impacting business operations or service delivery.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate functional Change Requests raised by consultants, including:
  • Solution approach review
  • Effort estimation validation
  • Resource requirement assessment
  • Impact and risk analysis
• Support the ASM and delivery team by:
  • Participating in customer meetings and service reviews
  • Presenting SAP FICO-specific topics during project kick-offs and governance discussions
  • Supporting functional de-escalation activities
  • Prioritizing incidents, service requests, defects, and enhancement activities
• Provide recommendations for process improvements, automation opportunities, financial process optimization, and business process enhancements.

Required Skills

• Strong hands-on experience in SAP FICO (Finance & Controlling).
• Expertise in:
  • General Ledger (GL)
  • Accounts Payable (AP)
  • Accounts Receivable (AR)
  • Asset Accounting (AA)
  • Bank Accounting
  • Cost Center Accounting (CCA)
  • Profit Center Accounting (PCA)
  • Internal Orders
  • Product Costing
  • Profitability Analysis (COPA)
  • Month-End and Year-End Closing Activities
  • Financial Reporting and Reconciliation
• Strong understanding of integration with MM, SD, PP, and other SAP modules.
• Experience with incident management, problem management, and change management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, and solution reviews.
• Strong customer-facing, stakeholder management, and communication skills.

Experience working in global delivery and support environments

Role 4:- SAP TM Lead /Architect- SME

Location:- Fargo GA ( Travel/ Remote)

Mode of Hire:- Subcon

JD

SAP Transportation Management (TM) Subject Matter Expert (SME) Job Description

Role Summary

The SAP Transportation Management (TM) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP TM services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP TM.
• Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP TM standardization, optimization, process improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional coordination point within the delivery team for SAP TM-related activities.
• Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for process automation, standardization, and operational efficiency improvements.
• Mentor team members, share domain expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

• Act as the primary functional contact for SAP TM-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate functional activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP TM service performance and critical issues.
• Identify, assess, and mitigate functional risks impacting business operations or service delivery.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate functional Change Requests raised by consultants, including:
  • Solution approach review
  • Effort estimation validation
  • Resource requirement assessment
  • Impact and risk analysis
• Support the ASM and delivery team by:
  • Participating in customer meetings and service reviews
  • Presenting SAP TM-specific topics during project kick-offs and governance discussions
  • Supporting functional de-escalation activities
  • Prioritizing incidents, service requests, defects, and enhancement activities
• Provide recommendations for transportation process optimization, logistics improvements, automation initiatives, and continuous improvement opportunities.

Required Skills

• Strong hands-on experience in SAP Transportation Management (TM).
• Expertise in:
  • Transportation Planning and Execution
  • Freight Order Management
  • Freight Unit Management
  • Freight Settlement
  • Carrier Selection and Management
  • Route Planning and Optimization
  • Transportation Charge Management
  • Transportation Cockpit
  • Transportation Requirement Management
  • Shipment Planning and Monitoring
  • Logistics Network Modeling
  • Tendering Processes
  • Freight Cost Calculation and Settlement
  • Event Management and Tracking
  • Transportation Reporting and Analytics
• Strong understanding of integration with:
  • SAP EWM
  • SAP MM
  • SAP SD
  • SAP GTS
  • SAP ERP / S/4HANA
• Experience with incident management, problem management, and change management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, and solution reviews.
• Strong customer-facing, stakeholder management, and communication skills.
• Experience working in global delivery and support environments.

Role 5:- SAP GRC BASIS Lead / Architect SME

Location:- Fargo GA ( Travel/ Remote)

Mode of Hire:- Subcon

JD

SAP GRC + Basis Subject Matter Expert (SME) Job Description

Role Summary

The SAP GRC + Basis Subject Matter Expert (SME) is responsible for providing functional and technical expertise for SAP Governance, Risk & Compliance (GRC) and SAP Basis services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, compliance management, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP GRC and Basis.
• Act as a senior functional and technical expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional and technical Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP GRC and Basis standardization, optimization, compliance improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional and technical coordination point within the delivery team for SAP GRC and Basis-related activities.
• Coordinate and review change, transport, upgrade, security, testing, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for automation, standardization, security improvements, and operational efficiency.
• Mentor team members, share expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, compliance concerns, and improvement initiatives.

Key Tasks

• Act as the primary functional and technical contact for SAP GRC and Basis-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP GRC compliance and Basis platform stability.
• Identify, assess, and mitigate technical, security, and compliance-related risks.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate Change Requests raised by consultants and technical teams, including:
  • Solution approach review
  • Effort estimation validation
  • Resource requirement assessment
  • Impact and risk analysis
• Support the ASM and delivery team by:
  • Participating in customer meetings and service reviews
  • Presenting SAP GRC and Basis-specific topics during project kick-offs and governance discussions
  • Supporting technical de-escalation activities
  • Prioritizing incidents, service requests, transports, upgrades, and enhancement activities
• Recommend compliance improvements, security enhancements, system optimization opportunities, and automation initiatives.

Required Skills

SAP GRC

• Strong hands-on experience in SAP Governance, Risk & Compliance (GRC).
• Expertise in:
  • Access Control (AC)
  • Access Risk Analysis (ARA)
  • Emergency Access Management (EAM)
  • Access Request Management (ARM)
  • Business Role Management (BRM)
  • User Provisioning
  • Segregation of Duties (SoD) Analysis
  • Compliance and Audit Support
  • Security Governance and Controls
  • Risk Assessment and Mitigation

SAP Basis

• Strong hands-on experience in SAP Basis Administration.
• Expertise in:
  • SAP System Administration
  • System Installation and Configuration
  • System Refreshes and Client Copies
  • SAP Kernel Upgrades
  • Support Package and Enhancement Package Upgrades
  • Transport Management System (TMS)
  • SAP User and Authorization Administration
  • System Monitoring and Performance Tuning
  • Backup and Recovery Management
  • Job Scheduling and Monitoring
  • Database Administration Coordination
  • SAP Solution Manager Integration
  • High Availability and Disaster Recovery Concepts

Additional Skills

• Strong knowledge of SAP Security concepts and compliance requirements.
• Experience with SAP landscapes including ECC, S/4HANA, BW, PI/PO, and Solution Manager.
• Experience with incident, problem, change, and release management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, and solution reviews.
• Strong customer-facing, stakeholder management, and communication skills.
• Experience working in global delivery and support environments.

Role6 :-SAP GTS Lead/ Architect (SME)

Location:- Fargo, GA (Travel/ Remote)

Mode of Hire:- Subcon

SAP GTS Subject Matter Expert (SME) Job Description

Role Summary

The SAP Global Trade Services (GTS) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP GTS services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP GTS.
• Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP GTS standardization, optimization, process improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional coordination point within the delivery team for SAP GTS-related activities.
• Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for process automation, standardization, and operational efficiency improvements.
• Mentor team members, share domain expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

• Act as the primary functional contact for SAP GTS-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate functional activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP GTS service performance and critical issues.
• Identify, assess, and mitigate functional risks impacting business operations or service delivery.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate functional Change Requests raised by consultants, including:
  • Solution approach review
  • Effort estimation validation
  • Resource requirement assessment
  • Impact and risk analysis
• Support the ASM and delivery team by:
  • Participating in customer meetings and service reviews
  • Presenting SAP GTS-specific topics during project kick-offs and governance discussions
  • Supporting functional de-escalation activities
  • Prioritizing incidents, service requests, defects, and enhancement activities
• Provide recommendations for process improvements, automation opportunities, trade compliance optimization, and process enhancements.

Required Skills

• Strong hands-on experience in SAP Global Trade Services (GTS).
• Expertise in:
  • Compliance Management
  • Denied Party Screening (DPS)
  • Sanctioned Party List (SPL) Screening
  • Embargo and Export Control Management
  • Customs Management
  • Import and Export Processes
  • Preference Management
  • Free Trade Agreement (FTA) Processing
  • Trade Compliance and Regulatory Reporting
  • Customs Declaration Processes
  • Intrastat and Extrastat Reporting
  • Trade Master Data Management
  • Electronic Compliance Reporting
• Strong understanding of integration with SAP SD, MM, FI, and Logistics modules.
• Knowledge of global trade regulations, customs processes, and compliance requirements.
• Experience with incident management, problem management, and change management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, and solution reviews.
• Strong customer-facing, stakeholder management, and communication skills.
• Experience working in global delivery and support environments.

Role7:- IBP Lead Architect- SME

Location:- Fargo GA ( Travel/ Remote)

Mode of Hire:- Subcon

JD

SAP Integrated Business Planning (IBP) Subject Matter Expert (SME) Job Description

Role Summary

The SAP Integrated Business Planning (IBP) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP IBP services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP IBP.
• Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP IBP standardization, optimization, planning process improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional coordination point within the delivery team for SAP IBP-related activities.
• Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for planning automation, process standardization, and supply chain optimization.
• Mentor team members, share domain expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

• Act as the primary functional contact for SAP IBP-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate functional activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP IBP service performance and critical issues.
• Identify, assess, and mitigate functional risks impacting planning and supply chain processes.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate functional Change Requests raised by consultants, including:
  • Solution approach review
  • Effort estimation validation
  • Resource requirement assessment
  • Impact and risk analysis
• Support the ASM and delivery team by:
  • Participating in customer meetings and service reviews
  • Presenting SAP IBP-specific topics during project kick-offs and governance discussions
  • Supporting functional de-escalation activities
  • Prioritizing incidents, service requests, defects, and enhancement activities
• Provide recommendations for demand planning optimization, inventory reduction, supply planning improvements, and business process enhancements.

Required Skills

• Strong hands-on experience in SAP Integrated Business Planning (IBP).
• Expertise in:
  • IBP for Demand Planning
  • IBP for Supply Planning
  • IBP for Inventory Optimization
  • IBP for Response and Supply
  • Sales & Operations Planning (S&OP)
  • Demand Sensing and Forecasting
  • Supply and Capacity Planning
  • Inventory Planning and Optimization
  • Control Tower Monitoring
  • Scenario Modeling and Simulation
  • Time-Series Planning
  • Heuristic and Optimizer-Based Planning
  • Planning Area Configuration
  • Key Figures and Attributes
  • Supply Chain Analytics and Reporting
  • Excel Add-in and Planning Dashboards
  • Master Data and Data Integration
  • Exception-Based Planning and Alert Management
• Strong understanding of integration with:
  • SAP S/4HANA
  • SAP ECC
  • SAP APO / PPDS
  • SAP MM
  • SAP SD
  • SAP EWM
  • SAP TM
  • SAP CPI-DS
• Experience with incident management, problem management, and change management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, and solution reviews.
• Strong customer-facing, stakeholder management, and communication skills.
• Experience working in global delivery and support environments.

Role 8:- SAP MDG Lead Architect- SME

Location:- Fargo GA ( Travel/ Remote)

Mode of Hire:- Subcon

JD

SAP Master Data Governance (MDG) Subject Matter Expert (SME) Job Description

Role Summary

The SAP Master Data Governance (MDG) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP MDG services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP MDG.
• Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP MDG standardization, governance processes, data quality improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional coordination point within the delivery team for SAP MDG-related activities.
• Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for data standardization, process automation, and master data quality improvements.
• Mentor team members, share domain expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

• Act as the primary functional contact for SAP MDG-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate functional activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP MDG service performance and critical issues.
• Identify, assess, and mitigate functional risks impacting master data quality and governance processes.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate functional Change Requests raised by consultants, including:
  • Solution approach review
  • Effort estimation validation
  • Resource requirement assessment
  • Impact and risk analysis
• Support the ASM and delivery team by:
  • Participating in customer meetings and service reviews
  • Presenting SAP MDG-specific topics during project kick-offs and governance discussions
  • Supporting functional de-escalation activities
  • Prioritizing incidents, service requests, defects, and enhancement activities
• Provide recommendations for master data governance improvements, process optimization, automation opportunities, and data quality initiatives.

Required Skills

• Strong hands-on experience in SAP Master Data Governance (MDG).
• Expertise in:
  • MDG Material Master (MDG-M)
  • MDG Business Partner (MDG-BP)
  • MDG Customer and Vendor Master Data
  • Data Governance Processes
  • Change Request Workflows
  • Data Replication Framework (DRF)
  • Data Modeling and Data Quality Management
  • Business Rules Framework Plus (BRF+)
  • Workflow Configuration and Approvals
  • Data Consolidation and Mass Processing
  • Duplicate Check and Data Validation
  • Data Stewardship and Governance Controls
  • Master Data Lifecycle Management
• Strong understanding of integration with:
  • SAP S/4HANA
  • SAP ECC
  • SAP MM
  • SAP SD
  • SAP FICO
  • SAP Ariba and other master data consuming applications
• Experience with incident management, problem management, and change management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, and solution reviews.
• Strong customer-facing, stakeholder management, and communication skills.

Experience working in global delivery and support environments

Role 9:- PP Lead Architect- SME

Location:- Fargo GA ( Travel/ Remote)

Mode of Hire:- Subcon

JD

SAP Production Planning (PP) Subject Matter Expert (SME) Job Description

Role Summary

The SAP Production Planning (PP) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP PP services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP PP.
• Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP PP standardization, optimization, process improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional coordination point within the delivery team for SAP PP-related activities.
• Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for process automation, production optimization, and operational efficiency improvements.
• Mentor team members, share domain expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

• Act as the primary functional contact for SAP PP-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate functional activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP PP service performance and critical issues.
• Identify, assess, and mitigate functional risks impacting production planning and manufacturing operations.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate functional Change Requests raised by consultants, including:
  • Solution approach review
  • Effort estimation validation
  • Resource requirement assessment
  • Impact and risk analysis
• Support the ASM and delivery team by:
  • Participating in customer meetings and service reviews
  • Presenting SAP PP-specific topics during project kick-offs and governance discussions
  • Supporting functional de-escalation activities
  • Prioritizing incidents, service requests, defects, and enhancement activities
• Provide recommendations for production planning optimization, process automation, manufacturing efficiency improvements, and continuous improvement initiatives.

Required Skills

• Strong hands-on experience in SAP Production Planning (PP).
• Expertise in:
  • Production Planning and Control
  • Material Requirements Planning (MRP)
  • Demand Management
  • Sales & Operations Planning (S&OP)
  • Master Production Scheduling (MPS)
  • Production Orders
  • Process Orders
  • Capacity Planning
  • Bill of Materials (BOM)
  • Work Center and Routing Management
  • Production Execution
  • Shop Floor Control
  • Repetitive Manufacturing
  • Batch Management
  • Variant Configuration
  • Production Cost Integration
  • Production Reporting and Analytics
• Strong understanding of integration with:
  • SAP MM
  • SAP SD
  • SAP QM
  • SAP EWM/WM
  • SAP PM
  • SAP FICO
• Experience with incident management, problem management, and change management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, and solution reviews.
• Strong customer-facing, stakeholder management, and communication skills.
• Experience working in global delivery and support environments.

Role 10:- SAP QM Architect

Location:- Fargo GA ( Travel/ Remote)

Mode of Hire:- Subcon

SAP Quality Management (QM) Subject Matter Expert (SME) Job Description

Role Summary

The SAP Quality Management (QM) Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP QM services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP QM.
• Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP QM standardization, optimization, process improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional coordination point within the delivery team for SAP QM-related activities.
• Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for process automation, quality improvements, and operational efficiency enhancements.
• Mentor team members, share domain expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

• Act as the primary functional contact for SAP QM-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate functional activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP QM service performance and critical issues.
• Identify, assess, and mitigate functional risks impacting quality management processes and business operations.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate functional Change Requests raised by consultants, including:
  • Solution approach review
  • Effort estimation validation
  • Resource requirement assessment
  • Impact and risk analysis
• Support the ASM and delivery team by:
  • Participating in customer meetings and service reviews
  • Presenting SAP QM-specific topics during project kick-offs and governance discussions
  • Supporting functional de-escalation activities
  • Prioritizing incidents, service requests, defects, and enhancement activities
• Provide recommendations for quality process optimization, compliance improvements, automation opportunities, and continuous improvement initiatives.

Required Skills

• Strong hands-on experience in SAP Quality Management (QM).
• Expertise in:
  • Quality Planning
  • Quality Inspection
  • Inspection Lot Processing
  • Inspection Characteristics and Sampling Procedures
  • Quality Notifications
  • Quality Certificates
  • Quality Control Processes
  • Vendor Quality Management
  • Incoming, In-Process, and Outgoing Inspection
  • Non-Conformance Management
  • Defect Recording and Analysis
  • Audit Management
  • Calibration Management
  • Batch Management Integration
  • Quality Reporting and Analytics
  • Corrective and Preventive Actions (CAPA)
• Strong understanding of integration with:
  • SAP MM
  • SAP PP
  • SAP EWM/WM
  • SAP PM
  • SAP SD
  • SAP FICO
• Experience with incident management, problem management, and change management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, and solution reviews.
• Strong customer-facing, stakeholder management, and communication skills.
• Experience working in global delivery and support environments.

Role 11:- SAP MM + VIM Subject Matter Expert (SME) lead Architect

Location:- Fargo GA ( Travel/ Remote)

Mode of Hire:- Subcon

JD

SAP MM + VIM Subject Matter Expert (SME) Job Description

Role Summary

The SAP MM + VIM Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP Materials Management (MM) and OpenText Vendor Invoice Management (VIM) services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP MM and VIM.
• Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP MM and VIM standardization, optimization, process improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional coordination point within the delivery team for SAP MM and VIM-related activities.
• Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for process automation, standardization, and operational efficiency improvements.
• Mentor team members, share domain expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

• Act as the primary functional contact for SAP MM and OpenText VIM-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate functional activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP MM and VIM service performance and critical issues.
• Identify, assess, and mitigate functional risks impacting business operations or service delivery.
• Drive standardization, optimization, continuous improvement, and proactive service initiatives in collaboration with customers and delivery teams.
• Coordinate and maintain solution documentation in accordance with customer standards and AMS/CAS processes.
• Validate functional Change Requests raised by consultants, including:
  • Solution approach review
  • Effort estimation validation
  • Resource requirement assessment
  • Impact and risk analysis
• Support the ASM and delivery team by:
  • Participating in customer meetings and service reviews
  • Presenting SAP MM and VIM-specific topics during project kick-offs and governance discussions
  • Supporting functional de-escalation activities
  • Prioritizing incidents, service requests, defects, and enhancement activities
• Provide recommendations for process improvements, workflow optimization, automation opportunities, and business process enhancements.

Required Skills

• Strong hands-on experience in SAP Materials Management (MM)
• Strong experience in OpenText Vendor Invoice Management (VIM)
• Expertise in:
  • Procurement Processes (P2P)
  • Purchase Requisitions and Purchase Orders
  • Goods Receipt and Invoice Verification
  • Vendor Management
  • Inventory Management
  • Invoice Processing and Workflow Management
  • Exception Handling and Approval Workflows in VIM
• Experience with incident management, problem management, and change management processes in AMS environments.
• Ability to perform effort estimations, impact assessments, and solution reviews.
• Strong customer-facing, stakeholder management, and communication skills.
• Experience working in global delivery and support environments.

Role 12:- SAP SD Lead/ Architect SME

Location:- Fargo GA ( Travel/ Remote)

Mode of Hire:- Subcon

JD

SAP SD Subject Matter Expert (SME) Job Description

Role Summary

The SAP SD Subject Matter Expert (SME) is responsible for providing functional expertise and coordination for SAP Sales and Distribution (SD) services within the Application Management Services (AMS/CAS) landscape. The SME supports the Application Service Manager (ASM) in customer engagements, service delivery governance, prioritization, de-escalation activities, change reviews, and continuous improvement initiatives while ensuring high-quality service delivery aligned with contractual obligations and service standards.

Responsibilities

• Support the Application Service Manager (ASM) with customer alignment, service scope clarification, prioritization, and de-escalation activities related to SAP SD.
• Act as a senior functional expert and be involved in activities beyond regular ticket processing, including customer meetings, issue resolution, service reviews, and change request assessments.
• Review and validate functional Change Requests, including solution design, effort estimation, impact analysis, and resource assessment.
• Advise customers and delivery teams on SAP SD standardization, optimization, process improvements, and system enhancements.
• Ensure efficient, high-quality delivery of AMS/CAS services in line with defined processes, SLAs, and contractual commitments.
• Act as the functional coordination point within the delivery team for SAP SD-related activities.
• Coordinate and review change, testing, enhancement, and improvement activities to ensure compliance with delivery standards.
• Identify opportunities for process automation, standardization, and operational efficiency improvements.
• Mentor team members, share domain expertise, and promote continuous knowledge development.
• Represent the delivery team in customer and internal governance meetings, providing updates on service performance, risks, issues, and improvement initiatives.

Key Tasks

• Act as the primary functional contact for SAP SD-related topics within the core delivery team.
• Ensure efficient service delivery and continuous value addition to the customer.
  • Coordinate functional activities across core team members.
  • Conduct internal status meetings in collaboration with the ASM, focusing on SAP SD service performance and critical issues.
• Identify, assess, and mitigate functional risks impacting business operations or service delivery.
• Drive standardization, optimization, continuous&