Objective: Lead the IT Application team that provides Tier‑2/3 SAP functional support for MAKE business processes (PP/QM/Sub-contracting/PM), own production incident and change resolution, ensure knowledge transfer, and drive continuous improvement. The role requires strong functional configuration skills, hands‑on process knowledge, and cross‑module integration experience in ECC and/or S/4HANA.
Requirements - Must-have
· 8-12 years of SAP experience with 3+ full‑cycle implementations in PP, QM and PM and proven hands‑on support experience. Strong experience in any two of the above three functional areas is required.
· Deep understanding of production order lifecycle: order types, number ranges, release/confirmation profiles, settlement rules, master data (material master (MRP/Work Scheduling), BOMs, routings, production versions), MRP types, lot sizing, planning strategies, MRP Live.
· Experience of Integration with MM/QM/FI‑CO/EWM/MES: procurement, inspection lots/usage decisions, settlement postings and common interfaces.
· Troubleshoot production issues, analyze MD04/MRP logs, and drive corrective actions.
· Experience with application support activities: incident triage, root-cause analysis, problem management, and SLA-driven delivery.
· Practical understanding of integration points with MM, SD and FICO and experience working with API Interfaces with other eco systems (internal and external applications).
· Client-facing experience with strong communication and leadership skills; ability to coordinate across business and technical stakeholders.
Nice-to-have
· Exposure/Experience with Fiori Applications, Clean Core Implementation approach
· Exposure to SAP Solution Manager / ChaRM or other ALM tools and ITIL practices.
· Familiarity with other cross-functional areas within SAP and ability to work with development teams.
· Experience with S/4HANA conversions/migrations and embedded analytics (CDS views, S/4 reporting).
· Understanding of ABAP debugging and ability to read logs/traces.
· Understanding of automated testing of any Jira X-Ray, Work soft, HP ALM tools and test-case management.