Job Description
Senior Digital & IT Analyst – SAP SD & CS
Erie, PA (Remote during contract then 4 days onsite)
Duration 3-6 months contract to hire Perm
(Remote during contract then candidates need to relocate to Erie, PA before converting to full-time employees)
The manager is ready to interview and make offers ASAP.
one video interview to hire, with candidates potentially able to start within 2 weeks.
Coming from a manufacturing organization, full ECC to S4 migration experience are both the preferred/plus
Position Summary
We are seeking an experienced Senior SAP Order to Cash (O2C) & Customer Service specialist to lead, design, configure, and support SAP ECC solutions across the full OTC lifecycle, including sales order management, pricing, delivery, billing, credit management, returns, intercompany sales, and integration with finance, logistics, and supply chain processes. This role partners business stakeholders, IT teams, and external vendors to deliver scalable, compliant, and efficient SAP solutions that support global business operations.
Responsibilities
Erie, PA (Remote during contract then 4 days onsite)
Duration 3-6 months contract to hire Perm
(Remote during contract then candidates need to relocate to Erie, PA before converting to full-time employees)
The manager is ready to interview and make offers ASAP.
one video interview to hire, with candidates potentially able to start within 2 weeks.
Coming from a manufacturing organization, full ECC to S4 migration experience are both the preferred/plus
Position Summary
We are seeking an experienced Senior SAP Order to Cash (O2C) & Customer Service specialist to lead, design, configure, and support SAP ECC solutions across the full OTC lifecycle, including sales order management, pricing, delivery, billing, credit management, returns, intercompany sales, and integration with finance, logistics, and supply chain processes. This role partners business stakeholders, IT teams, and external vendors to deliver scalable, compliant, and efficient SAP solutions that support global business operations.
Responsibilities
· Lead SAP OTC process design, configuration, testing, deployment, and support across SAP ECC environments.
· Partner with business stakeholders to gather requirements, analyze current-state processes, and define future-state solutions.
· Configure and support core SAP SD & CS functionality, including:
· Sales orders
· Pricing and condition techniques
· Availability check and ATP
· Delivery & Shipping processing
· Billing and invoicing
· Returns management, Credit and debit memo processing
· Output management
· OTC Master Data
· Support integrations between SAP SD and related modules, including FI/CO, MM, PP, Stockroom management, GTS, and CRM/eCommerce platforms.
· Design and support end-to-end OTC processes such as quote-to-order, order fulfillment, billing, revenue recognition, and accounts receivable integration.
· Lead or participate in SAP ECC rollout, enhancement, and optimization initiatives.
· Collaborate with technical teams on ABAP development, integration design, middleware, EDI, APIs, and data migration.
· Develop test scripts, support all testing cycles (UNT/SIT/RGR/UAT), provide end-user training, documentation, and post-go-live support.
· Support cutover planning, go-live execution, hyper care, and post-production stabilization.
· Troubleshoot production issues, perform root cause analysis, and deliver timely resolutions.
· Ensure SAP solutions comply with internal controls, audit requirements, and enterprise architecture standards.
· Experience working with ServiceNow or similar ticketing system.
Qualifications
· Experience working in global engineering matrixed organizations that entails manufacturing,· Bachelor's degree, Supply Chain, Business, Engineering, or a related field.
· 15+ years of SAP functional experience in SAP SD / Order-to-Cash / Customer Service.
· Strong hands-on configuration experience in end-to-end O2C processes SAP SD, Stockroom, CS and related Sales & Service processes.
· Experience with at least three full SAP implementations or major rollout projects – Greenfield, Brownfield, Bluefield.
· Strong experience with SAP configuration across order management, pricing, delivery, billing, and customer master processes.
· Strong cross functional knowledge of dependencies with other Logistics & Accounting processes & modules.
· Ability to write clear functional specifications and work effectively with technical teams.
· Strong analytical, problem-solving, communication, and stakeholder management skills.
Numbers & Facts
| Location | Erie, PA (Remote) |
| Industry | Computer/IT Services |
| Salary | $78–$80 Per Hour |
| Company Size | 500 to 999 employees |
| Website | https://www.apolisrises.com/ |
Benefits
Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans
About Company
Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.
We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.
Skills
- ABAP Programming Languageunmatched
- Acceptance Testingunmatched
- Accounting Policiesunmatched
- Accounts Receivableunmatched
- Analysis Skillsunmatched
- Application Programming Interface (API)unmatched
- Billingunmatched
- Brownfield Redevelopmentunmatched
- Business Operationsunmatched
- Business Supportunmatched
- Cross-Functionalunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Support/Serviceunmatched
- Data Migrationunmatched
- Documentationunmatched
- Electronic Data Interchange (EDI)unmatched
- Enterprise Architectureunmatched
- Financeunmatched
- Identify Issuesunmatched
- Internal Auditunmatched
- International Businessunmatched
- Logisticsunmatched
- Logistics Processesunmatched
- Manufacturingunmatched
- Matrix Managementunmatched
- Middleware Designunmatched
- Operational Supportunmatched
- Order Managementunmatched
- Order to Cashunmatched
- Order/Customer Fulfillmentunmatched
- Pricingunmatched
- Problem Solving Skillsunmatched
- Requirements Managementunmatched
- Revenue Recognitionunmatched
- Root Cause Analysisunmatched
- SAPunmatched
- SAP Administrationunmatched
- SAP ECC (fka SAP R/3 and SAP ERP)unmatched
- SAP SDunmatched
- Salesunmatched
- Sales Cycleunmatched
- ServiceNowunmatched
- Supply Chainunmatched
- Team Playerunmatched
- Technical Trainingunmatched
- Test Plan/Scheduleunmatched
- Test Scriptsunmatched
- Testingunmatched
- Time Managementunmatched
- Writing Skillsunmatched
- eCommerceunmatched
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