The Maricopa Community Colleges Arizona Small Business Development Center (SBDC) Network is seeking a dynamic and collaborative Outreach Program Manager (Specially Funded) to lead statewide outreach, marketing, and business development initiatives that strengthen partnerships and increase the Maricopa Community Colleges SBDC networks visibility across Arizonas small business community.
This position plays a key role in developing and implementing marketing strategies, creating engaging outreach materials, showcasing client success stories, and coordinating the Networks Annual Report. The Outreach Program Manager (Specially Funded) builds relationships with community organizations, funding partners, and statewide stakeholders to expand collaborative opportunities, support fund development, and promote the Networks programs and services. The position will also provide direct operational supervision to the Program Analyst within the SBDC team.
Reporting to the Associate State Director, the Outreach Program Manager (Specially Funded) position also coordinates statewide strategic initiatives, supports internal and external events, and provides direct supervision to program support staff.
Essential Functions
25% - Stakeholder Engagement & Partner Events:
- Represents the AZ SBDC State Office at external business events, partner summits, expos, and community outreach functions across the state
- Plans, coordinates, and executes statewide partner events, joint webinars, ecosystem cross-trainings, and networking forums with SBA, economic development organizations (EDOs), and resource partners
- Builds and nurtures strategic relationships with ecosystem stakeholders to increase client referral flow and collaborative programming
25% - Strategic Marketing, Storytelling & Annual Report Development:
- Leads the end-to-end strategy, content gathering, writing, graphic design, and publication of the Arizona SBDC Network Annual Impact Report
- Develops high-quality print and digital outreach collateral, promotional materials, internal and external newsletters, leave-behinds, line-item one-pagers, and executive pitch decks for stakeholders, legislators, and funding bodies
- Identifies, interviews, and writes compelling client success stories, impact highlights, and case studies that articulate the economic impact (jobs created, capital raised, revenue growth) generated through AZ SBDC counseling
- Leads the aggregation, drafting, verification, and submission of mandatory semi-annual and annual SBA narrative and programmatic reports
25% - Digital Media Management & Online Presence:
- Maintains and continuously optimizes the statewide AZ SBDC website content, ensuring fresh messaging, accessible navigation, SEO optimization, and accurate center location listings
- Directs statewide social media strategy across all platforms (LinkedIn, Facebook, Instagram, YouTube); curates content calendars, monitors engagement metrics, and executes targeted digital awareness campaigns
- Produces regular electronic newsletters, partner announcements, and media advisories highlighting SBDC network milestones, workshops, and business assistance resources
15% - Fund and Program Development:
- Identifies non-SBA funding streams, including philanthropic grants, corporate sponsorships, state/federal economic development awards, and public-private partnerships that align with AZ SBDC strategic priorities
- Supports conceptual development, grant writing, application assembly, and submission of proposals and sponsorship requests in close collaboration with State Office leadership and Host Colleges
- Provides input on innovative program initiatives and specialized technical assistance offerings to fill underserved business ecosystem gaps and expand network delivery capabilities
10% - Team Leadership & Administrative Coordination:
- Provides direct supervision, daily task alignment, performance evaluation, and professional coaching for the Level 114 Program Analyst, Outreach and Client Engagement Analyst, ensuring projects and operational timelines are met
- Supports the State Director and Associate State Director with outreach, engagement, communications projects, statewide presentations, and legislative informational packets
- Participates in state network meetings, regional director gatherings, and national Americas SBDC marketing and business development committees as assigned
- Other duties as assigned