Scheduler/Administrative Assistant

Eden Vista Wickliffe is a bright, suburban assisted living and memory care community in Wickliffe, OH. We're committed to redefining the memory care experience, and our campus allows each resident to enjoy life to the fullest with the peace of mind that our care team is always there to support them when needed. We cultivate a culture and home-like environment to attract the best healthcare professionals and caregivers to ensure that each resident is treated like family.

Position: Scheduler/Administrative Assistant

Job Responsibilities:

• Oversees end-to-end staffing operations, ensuring workforce needs are consistently met
• Coordinates with recruiting agencies and leads hiring efforts to fill vacancies efficiently
• Supports candidate screening, onboarding, and post-hire processes (e.g., relocation, documentation)
• Plans and executes employee orientation and training programs
• Develops and manages staff schedules, including shift allocation and 24-hour staffing coverage
• Maintains timekeeping, attendance tracking, and reviews PTO/vacation requests
• Partners with payroll to ensure accurate compensation and compliance with policies and regulations
• Prepares and submits reports on staffing operations and performance metrics
• Utilizes scheduling systems to create, update, and manage master schedules and daily staffing sheets
• Ensures adequate staffing coverage in advance, particularly for skilled nursing facility operations
• Monitors attendance and supports progressive disciplinary processes for excessive absences/tardiness
• Composes confidential correspondence and prepares administrative and technical materials for leadership
• Coordinates development, distribution, and implementation of policies and procedures (personnel, resident care, manuals, job descriptions)
• Maintains strong cross-department collaboration to support smooth facility operations
• Manages internal mail distribution for staff and residents
• Safeguards confidentiality of resident, administrative, and corporate information
• Assists with accounts payable and resident trust functions in coordination with the business office
• Serves as a primary point of contact for calls, visitors, families, and stakeholders, ensuring proper routing and support

Qualifications:

• At least two years of experience in an administrative or scheduling role, preferably within a healthcare or community-based setting
• High school degree or equivalent with business curriculum required
• Typing, filing, correspondence composition and computer skills required
• Must possess strong organizational skills
• Must possess the ability to interpret and apply departmental procedures
• Must have a sense of accountability and responsibility