Job Description
Johnson Service Group (JSG) is seeking a Scheduler- Administrative Assistant for a Health Plan in Orange County CA.
In this role, youll help ensure participants receive timely specialty care by coordinating appointments, arranging transportation, and supporting clear communication between participants, families/caregivers, providers, and the clinical team.
Program Support (primary focus)
In this role, youll help ensure participants receive timely specialty care by coordinating appointments, arranging transportation, and supporting clear communication between participants, families/caregivers, providers, and the clinical team.
- Work arrangement: Full office / On-site
- Location: Orange County, CA
- Schedule: MondayFriday, 8:00 a.m.5:00 p.m.
- Expected assignment duration: Up to six (6) months
- Pay range:$24$33.50 /hr DOE
Program Support (primary focus)
- Support and maintain quality initiatives related to specialty care services.
- Schedule specialty appointments with providers on behalf of participants.
- Arrange transportation services with participants, family/caregivers, and contracted transportation vendors.
- Communicate with participants and/or families regarding specialty services and appointment coordination.
- Provide reception relief based on business needs.
- Coordinate work with other administrative staff
- Maintain confidential and sensitive participant, policy, and personnel information/files with appropriate follow-up.
- Coordinate specialty appointments and services in collaboration with the clinical team.
- Report pertinent updates to the clinical team and Interdisciplinary Team (IDT) to support completion of specialty appointments.
- Document interactions in medical records according to current workflows.
- Complete other projects and duties as assigned.
- High school diploma or equivalent, plus 1 year of experience working in a clinical setting (or an equivalent combination of education and experience).
- CPR and First-Aid certification (required, or must be obtained within six (6) months of date of hire).
- Associate degree
- 1 year of health care experience
- Bilingual in English and one of CalOptima Healths threshold languages: Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese
Numbers & Facts
| Location | Orange, CA |
| Industry | Staffing/Employment Agencies |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1984 |
| Website | https://www.jsginc.com/ |
About Company
At JSG, We Understand People
It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.
Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.
Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent. Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.
Skills
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