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Scheduler Coord

CommonSpirit Health

Conroe, TX

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JOB DETAILS
SKILLS
Calendar Management, Communication Skills, Consulting, Customer Support/Service, Detail Oriented, Health Information Technology, Healthcare, Healthcare Providers, Hospital, Identify Issues, Insurance Documentation, Medical Tests, Medical Treatment, Multitasking, Patient Care, Plan Meetings, Practice Management Software, Schedule Development, Software Administration, Time Management, Vendor/Supplier Planning
LOCATION
Conroe, TX
POSTED
Today
Where You'll Work

CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Job Summary and Responsibilities

As our Scheduler, you will orchestrate a seamless and efficient care process for patients and providers by coordinating appointments and managing schedules.

Every day you will schedule patient appointments and coordinate multiple provider schedules for medical procedures, tests, and studies. You'll ensure timely scheduling through effective communication, accurately gather and verify patient insurance and documentation, process reports, and provide exceptional customer service to patients via phone and in-clinic assistance.

To be successful in this role, you will demonstrate strong attention to detail, multitasking abilities, and excellent communication and reasoning skills to manage scheduling complexities and patient inquiries, always striving for accuracy and efficiency.
  • Coordinates the provider's schedules and reschedules patient appointments accordingly; Scheduling includes coordinating time off and outreach rotations to ensure there is appropriate coverage for all locations. Records physician vacation and forwards information to provider affairs office.
  • Consults with the Mid-level providers and RNs to coordinate the work schedules of ancillary staff to ensure proper staffing at each location.
  • Generates reports for approving time off for providers and RNs.
  • Troubleshoots and corrects daily routine problems related to the provider scheduling system, and works collaboratively with IT as needed to fix non-routine problems.
  • Updates and maintains the provider's schedules in practice management software and runs customized reports from the software.
  • Coordinates with the provider's scheduling vendor on requests for software updates.
Job Requirements

Required
  • Associates Other and Minimum 1-2 years of experience using related scheduling software systems , upon hire and
  • None, upon hire
Preferred
  • Associates Other in Business, Healthcare, Information Technology or equivalent and 2-3 years related experience in a healthcare environment , upon hire

About the Company

C

CommonSpirit Health

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