Scheduler

Do you have the career opportunities as a(an) Scheduler you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare North Cypress which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

The Dialysis Center Scheduler schedules new patients upon admission via telephone, in person, with referring physician office, hospital, or patients transferring from other dialysis units via fax. The scheduler also completes monthly scheduling and registration of recurring outpatients accounts in Meditech and prints patient packets. The Scheduler records necessary patient demographic information in the scheduling the electronic EMR. and screens patient upon arrival to the Dialysis Center. The scheduler will assist with insurance verification and authorizations for patients as instructed. The scheduler will assist with other administrative duties as instructed, including but not limited to the following duties: Filling in for the Patient Access Representative as needed and assisting with department duties including but not limited to data entry, entering patient charges, thinning the paper chart, filling and special projects as needed. 

What you will do in this role:

• Schedules new evaluations from patients and Physicians requesting Therapy services.
• Provide follow-up scheduling, re-scheduling and cancellation of appointments as assigned. Work closely with Director and Outpatient Team Lead to maximize efficiency of the department via optimization of patient scheduling. Able to take direction from leadership as well as demonstrate initiative to improve processes to achieve goals of maximizing clinic efficiency, maximizing reimbursement, and maximize patient satisfaction.
• Consstently organizes and executes daily tasks as a priority to achieve optimal productivity and efficiency.
• Screens insurance information to identify patients requiring preadmission approval from third-party payor
• Inform patients of HCA North Cypress policies, admission time, and place
• Register patients following department’s policies and procedures.
• Interviews patient courteously.
• Enters required data in the Meditech system, with emphasis on accuracy of demographic data and financial information, thus ensuring appropriate revenue routing.
• Validates existing data related to prior registrations and updating appropriately in the Meditech system.
• Identifies the appropriate payor source (plant ID, financial class, etc.) and enters the information in the Meditech system.
• Ensure that all pre-certifications are completed within the specified time frames as mandated by the payor’s payment authorization protocols.
• Ensures that all treatment authorizations are obtained in accordance with payor’s payment authorization protocols.
• Records comments in the Meditech system and B/AR to permit timely and accurate follow up.
• Ensures documentation of financial activity.
• Provides payment options in the form of cash, check, credit card, or other bank financing where applicable
• Ensure patient sensitive issues are handled appropriately and timely.
• Enters all patient demographic and financial information with an accuracy level of 97%.
• Complete charge entry and daily charge recertification with accuracy.
• Enter therapist productivity data with accuracy.
• Order supplies and assist with inventory as needed in Staples
• Fax therapy Plan of Cares (POC) to Physicians office for signature, utilize POC log, and communicate with registration personnel or assist with scanning POC into patient medical chart to ensure compliance with Medicare regulations.
• Complete other duties as assigned with accuracy as determined by Rehab Director and/or Team Lead

What qualifications you will need:

• High School Graduate / GED
• No Travel Required

Benefits

HCA Houston Healthcare North Cypress, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Houston Healthcare North Cypress, a campus of HCA Houston Healthcare Kingwood, is a 165+ bed, general acute care hospital, founded in 2006 by local physicians who wanted to create a sophisticated, patient-friendly healthcare environment for their community. We strive to provide world-class healthcare to patients throughout Cypress, TX and Northwest Houston. HCA Houston North Cypress provides comprehensive services utilizing the latest in medical technology and equipment. We employ well-respected area physicians and aim to provide an upscale five-star hotel-like ambiance with the comfort of those we care for in mind. Our services include a 20+ bed unit ICU, robotic-assisted surgery, orthopedic care, joint replacement surgery, cancer care, advanced wound care services using hyperbaric medicine, advanced breast cancer screening and imaging, and much more. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Scheduler opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.