Scheduler - Hickman Hospital - Surgery

Location:

Hickman Hospital

Department:

Surgery

Weekly Hours:

0

Status:

Per Diem

Shift:

Days (United States of America)

Job Summary:

As a Surgical Services Clerk at ProMedica, you will make appointments and schedule surgical procedures. You will provide support to clinical staff and keep records of departmental activity.

Accountabilities

• Understands scheduling system, able to schedule procedures accurately and expediently.
• Process charts in a timely manner, accurately and consistently. Maintains records and statistics as required.
• Collaborates with all members of the health care team and physician offices to promote a seamless patient care continuum. Facilitates prompt, efficient patient services through organizing, prioritizing, and performing clerical activities.
• Acts as a resource to physicians and staff regarding departmental issues.
• Demonstrates good phone etiquette, perceived as helpful / friendly to all customers. Fields phone inquiries appropriately. Displays professionalism at all times and maintains patient confidentiality.
• Maintains established department policies, procedures, objectives, quality assurance programs and safety standards.
• Orders office supplies and maintains office inventory.
• Performs other duties as assigned.

The above summary is intended to describe the general nature and level of work performed by the positions. It should not be considered exhaustive.

REQUIREMENTS

• Education: High School Diploma or GED
• Skills: Must be able to read, write, and speak the English language. Must be able to operate a computer, word processor, and general office equipment. Must be able to maintain logs, records, and organize information.

PREFERRED REQUIREMENTS

• Years of Experience: Prior experience as a clerk or file clerk preferred

ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace