Communication Skills, Customer Support/Service, Detail Oriented, Establish Priorities, High School Diploma, Life Insurance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Operational Communications, Receivers, Requirements Management, Schedule Development, Stock Purchase Plans, Time Management, Web Browsers
Join Knight as a Scheduler!
Pay Range: $18.82 - $22.00 Hourly
Location: 3875 Plainfield Rd Indianapolis, IN 46231 (onsite)
Schedule: Monday- Friday 7am-4pm
Work with the Industry Leader!
As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.
What do we live by? The answer is simple...OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptional performance. At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table. Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.
Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.
Job Responsibilities: What you will do
Secure and confirm appointments that are marketable to the team. Provide exceptional customer service with all shippers/receivers to encourage and maintain an optimistic and positive perception of our company.
- Ensure all load information is accurate and input correctly into system.
- Decrease loads with unconfirmed times by connecting with appropriate parties to promote coverage & service.
- Ensure all loads are meeting service requirements as defined by the shippers/receivers expectations.
- Coordinate loads with marketable times utilizing knowledge of standard transit processes/protocols.
- Create and develop personal & professional relationships shippers/receivers.
- Proactively communicate with operations & accounts on lane efficiencies that may effect coverage and/or service.
- Ensure the correct communication lines are utilized in a timely fashion when transmitting information to others.
- Proactively work to assist others in achieving the organization's objectives.
Copy and paste URL into browser to view full description:
Qualifications: What you need to bring- Previous customer service experience required.
- Previous experience in transportation industry preferred.
- High School Diploma or GED required.
- Must be detail orientated.
- Must be proficient with MS Office applications (excel, word, outlook, etc.)
- Must possess outstanding telephone skills.
- Must be able to set priorities.
- Must possess excellent time management skills.
- Must be able to work in a fast-paced team environment.
- Must be able to adapt to changing priorities.
- Must be able to work in a fast-paced team environment.
What we offer:- Competitive starting salary commensurate with experience and geographic location.
- Potential bonus pay based on company performance.
- Opportunities to volunteer and give back to local communities.
- Comprehensive Benefits Package which includes:
- 401(K)
- Medical, Dental, Vision, Disability, Supplemental and Life Insurance
- Paid Time Off
- Employee Stock Purchase Plan
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.K
Knight Transportation
Knight Transportation is a provider of multiple truckload transportation services, which involve the movement of full trailer or container loads of freight from origin to destination for a single customer. We use our nationwide network of service centers, one of the country’s largest company-owned tractor fleets, as well as access to the fleets of thousands of third-party equipment providers, to provide truckload capacity and a broad range of solutions to truckload shippers. Our services include dry van truckload, temperature-controlled truckload, and dedicated truckload services, drayage services between ocean ports or rail ramps and shipping docks, rail intermodal services, and truckload freight brokerage services. As a result of the expanse of our network we are able to transport, or arrange for the transportation of, general commodities for customers throughout the United States and parts of Canada and Mexico.
2,500 to 4,999 employees
Travel, Transportation and Tourism
http://www.knighttrans.com/