Scheduler Lead - Digestive Health - Allegheny Center - Full Time

Highmark Inc

Pittsburgh, PA

JOB DETAILS
SKILLS
Administrative Skills, Computer Security, Corporate Policies, Current Procedural Terminology (CPT), Documentation, English Language, Epic Cadence (Scheduling), Facebook, Federal Laws and Regulations, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, ICD-10, Information/Data Security (InfoSec), Internet Security, Leadership, Legal Standards, LinkedIn, Patient Care Authorizations, People Management, Problem Solving Skills, Regulatory Compliance, Sales, Schedule Development, Security Policy, State Laws and Regulations, Surgical Procedures, Team Lead/Manager, Willing to Travel, YouTube
LOCATION
Pittsburgh, PA
POSTED
23 days ago

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Patient Support

Scheduler Lead - Digestive Health - Allegheny Center - Full Time

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Scheduler Lead - Digestive Health - Allegheny Center - Full Time

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Pittsburgh PA, 15212, 2 Allegheny Center

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

Provides initial and continual on-the-job operational training to schedulers. Responsible for all aspects of coordinating procedures, surgical scheduling, and coordination between any and all necessary departments, ensuring completeness of items such as, but not limited to: documentation, block utilization, obtaining authorizations, medical clearances, required testing, and any special or complex circumstances.

ESSENTIAL RESPONSIBILITIES:

  • Schedules procedures/surgical cases.
  • Ensures smooth and complete process of surgical/procedure scheduling.
  • Coordinates with all departments to ensure documentation, block release/utilization, authorization, clearances, or any unusual circumstances (denials, authorizations, self-pay questions etc.) are in place prior to procedure.
  • Provides continual on-the-job-training to schedulers at other locations - problem solving, tips and techniques for out-of-block scheduling.
  • Travels to other locations as necessary to provide guidance and assistance to scheduling staff with difficult problems.
  • Serves as Epic scheduling champion.
  • Leads the team in operational oversight, coordination for services, administrative support for leadership.
  • Performs other duties as assigned or required.

QUALIFICATIONS:

Minimum

  • 5 years experience in scheduling of rooms, procedures, patients or surgeries
  • Experience with ICD-10 and CPT codes

Preferred

  • Certificate/Degree Medical Secretary - vocational or technical program
  • Associate"s degree

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

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Job Details

  • Job category Patient Support
  • Position Type Full Time
  • Posted 06/26/2026
  • Location(s) Pittsburgh PA, 15212, 2 Allegheny Center
  • Line of Business
  • Entity
  • Recruiter
  • Hiring Manager
  • Experience Level
  • Job Family Patient Placement / Scheduling-AHN
  • Req ID J283555

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Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org.

2026 Highmark Health. All Rights Reserved.

About the Company

H

Highmark Inc

Highmark provides millions of people with the security of quality health insurance

Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.

Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.

Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Healthcare Services
FOUNDED
1996
WEBSITE
https://www.highmark.com/hmk2/index.shtml