Scheduling Administrative Assistant

ECS Ltd
  • Knoxville, Tennessee
    6 days ago

    Job Description

    What You'll Do:

    Responsibilities

    • Receives scheduling requests from clients, contractors, project personnel, and internal stakeholders

    • Schedules and coordinates field technicians, inspectors, and other personnel to support project and client requirements

    • Maintains daily schedules and adjusts assignments based on workload demands, staffing availability, project priorities, and changing client needs

    • Monitors scheduled activities and follows up to verify that field personnel arrive on-site and complete assigned services as requested

    • Communicates scheduling updates, conflicts, delays, and changes to clients, contractors, technicians, and project teams

    • Coordinates with operations personnel to optimize resource utilization and scheduling efficiency

    • Maintains accurate scheduling records, logs, and supporting documentation

    • Processes, formats, transmits, and distributes project and business documents in a timely manner

    • Performs word processing, data entry, and document management activities

    • Registers projects, proposals, and related business records within company systems

    • Creates and maintains project, client, and administrative files and folders

    • Organizes, files, scans, uploads, and maintains electronic and physical records

    • Assists with the preparation, assembly, binding, and distribution of reports and project deliverables

    • Assists with answering telephone calls and directing inquiries appropriately

    • Supports incoming and outgoing mail distribution and routine office operations

    • Provides backup support to other administrative personnel during absences, lunch coverage, training, and periods of increased workload

    • Maintains the confidentiality of company, employee, project, and client information

    • Identifies opportunities to improve scheduling processes, communication, and operational efficiency

    • Performs other duties as assigned

    What We're Looking For:

    Required Qualifications

    • 1 year of related experience
    • High school diploma or GED required
      • Associate degree in Business Administration, Office Administration, Communications, or a related field preferred
    • If driving for, or on behalf of, any ECS subsidiary, a valid driver’s license is required
    • Knowledge of general office administration, scheduling, and coordination practices

    • Ability to manage multiple schedules, priorities, and changing deadlines in a fast-paced environment

    • Strong organizational skills and attention to detail

    • Ability to prioritize tasks and respond effectively to changing operational demands

    • Effective verbal and written communication skills

    • Strong customer service and relationship-building skills

    • Ability to communicate professionally with contractors, clients, technicians, project personnel, and office staff

    • Ability to accurately maintain records, schedules, and documentation

    • Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint

    • Ability to learn and utilize scheduling, dispatching, and business management systems

    • Ability to work independently while collaborating effectively with multiple stakeholders

    • Ability to identify scheduling conflicts and implement practical solutions

    • Ability to maintain confidentiality and appropriately handle sensitive information

    • Dependable work habits and a commitment to responsiveness, accuracy, and quality

     

    Military Qualifications

    • The following US Military ranks would qualify for this position:
      • E-4

     

    Who We Are:

    ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a leader in geotechnical, construction materials, environmental and building science + infrastructure consulting services. We are employee-owned with more than 3,200 employees in 125 offices and testing facilities coast to coast. ECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #144 in Engineering News-Record’s Top 200 Environmental Firms (October 2026) and #38 in Zweig Group’s Hot Firm List (June 2026). For additional information about ECS, visit: www.ecslimited.com.

     

    ECS is an Equal Opportunity Employer. To learn more, click here.

    Numbers & Facts

    LocationKnoxville, Tennessee

    Skills

    • Administrative Skillsunmatched
    • Business Administrationunmatched
    • Business Solutionsunmatched
    • Communication Skillsunmatched
    • Consultingunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Data Processingunmatched
    • Detail Orientedunmatched
    • Develop and Maintain Customersunmatched
    • Document Managementunmatched
    • Driver's Licenseunmatched
    • Engineering Consultingunmatched
    • Environmental Sciencesunmatched
    • Establish Prioritiesunmatched
    • Green Constructionunmatched
    • High School Diplomaunmatched
    • Mail Processingunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Militaryunmatched
    • On Site Supportunmatched
    • Operational Communicationsunmatched
    • Operational Strategyunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Process Improvementunmatched
    • Resource Utilizationunmatched
    • Schedule Developmentunmatched
    • Telephone Skillsunmatched
    • Testingunmatched
    • Time Managementunmatched
    • Word Processingunmatched
    • Writing Skillsunmatched

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