Scheduling Coordinator

Benefits:

• Paid time off
• Employee discounts
• Opportunity for advancement
• Training & development
• Company parties
• Flexible schedule

JOB DESCRIPTION


Scheduling Coordinator


Notaries 24/7, Inc. | Full-Time & Part-Time | Fully Remote


About Notaries 24/7
Notaries 24/7, Inc. is a nationwide document-signing service providing mobile notary and Remote Online Notarization (RON) services. We are a small, close-knit, fully remote team that works together to deliver reliable service to clients across the country. We value clear communication, teamwork, accuracy, and people who take ownership of their work.


Position Overview
We are seeking dependable, customer-focused Scheduling Coordinators for full-time and part-time remote positions. In this role, you will coordinate nationwide signing appointments, communicate with clients and notaries, track order progress, and help resolve issues so signings are completed accurately and on time. This is a fast-paced position that requires organization, sound judgment, and the ability to manage multiple priorities.


Closing-shift availability is strongly preferred. Our weekday operations run until 7:00 p.m. Pacific Time, and we especially value candidates who can help provide coverage during later shifts.


Key Responsibilities
·       Schedule and coordinate mobile notaries and Remote Online Notarization appointments nationwide.
·       Answer incoming calls and messages and provide professional, helpful customer service to clients and notaries.
·       Enter, update, reschedule, cancel, and track orders while maintaining accurate records in company systems.
·       Communicate appointment details, status updates, changes, and time-sensitive information clearly and promptly.
·       Upload documents and completed signing packages to secure client portals and follow client-specific instructions.
·       Review returned documents for completeness and apparent errors, and work with notaries to address missing items or corrections.
·       Identify, prioritize, and help resolve scheduling or signing issues; escalate matters to the appropriate team when needed.
·       Document customer interactions, order changes, complaints, and resolution steps accurately.
·       Protect confidential client and signer information and follow company procedures for secure document handling.
·       Collaborate with teammates across departments to support smooth daily operations and a positive client experience.


Qualifications
·       High school diploma or equivalent.
·       Must reside in California or Texas. Applicants residing in other states will not be considered.
·       Strong verbal and written communication skills, with a professional and friendly phone manner.
·       Excellent attention to detail, organization, follow-through, and time-management skills.
·       Comfort using computers, web-based platforms, email, and multiple systems at the same time.
·       Ability to stay calm, adapt quickly, and prioritize tasks in a fast-paced environment where deadlines matter.
·       Reliable high-speed internet and a quiet, secure, distraction-minimized home workspace.
·       Ability to work independently while communicating and collaborating with a remote team.


Schedule & Availability
·       Full-time and part-time positions are available.
·       Monday–Friday operating hours: 6:00 a.m.–7:00 p.m. Pacific Time.
·       Saturday operating hours: 7:00 a.m.–4:00 p.m. Pacific Time; occasional Saturday coverage may be needed.
·       Shifts generally range from 4 to 8 hours, depending on position and business needs.
·       Availability for later weekday shifts through closing at 7:00 p.m. Pacific Time is strongly preferred.
·       The specific schedule will be discussed during the hiring process.


Position Details
Employment type | Full-time or part-time
Work arrangement | Fully remote
Location eligibility | California or Texas residents only
Pay | $19.00 per hour
Training | Paid training
Equipment | Company-provided equipment
Time off | Paid time off and bereavement leave, subject to company policy


Equal Employment Opportunity
Notaries 24/7, Inc. is an equal-opportunity employer committed to maintaining an inclusive workplace and providing equal employment opportunities in accordance with applicable law.

This is a remote position.