Scheduling Coordinator / Insurance Verification

Benefits:

• 401(k)
• Health insurance
• Paid time off

About the Role:
Interventional Pain Spine & Orthopedics in Nutley, NJ is looking for a detail-oriented Scheduling Coordinator / Insurance Verification specialist to join our growing team. This is a vital role where you'll be at the heart of patient care — ensuring seamless appointment scheduling and accurate insurance processing so our patients can focus on what matters most: their recovery.



Responsibilities:

• Schedule and coordinate patient appointments for pain management, spine, and orthopedic procedures
• Verify insurance eligibility and benefits prior to patient visits and procedures
• Obtain prior authorizations and pre-certifications for treatments, referrals, and diagnostic services
• Communicate with insurance carriers, patients, and clinical staff to resolve coverage questions
• Maintain accurate and up-to-date patient records within the practice management system
• Follow up on pending authorizations and ensure timely approvals to avoid scheduling delays
• Serve as a point of contact for patients regarding scheduling changes, insurance questions, and appointment reminders

Requirements:

• 1-2 years of experience in medical scheduling and/or insurance verification, preferably in a specialty practice
• Familiarity with pain management, orthopedic, or spine terminology is a strong plus
• Working knowledge of insurance verification, prior authorization, and eligibility processes
• Proficiency with electronic health record (EHR) and practice management software
• Strong communication skills with a patient-first, compassionate approach
• Highly organized with the ability to multitask in a fast-paced clinical environment
• High school diploma or equivalent required; medical administrative certification a plus

About Us:
Interventional Pain Spine & Orthopedics is a trusted specialty practice in Nutley, NJ dedicated to providing compassionate, comprehensive care for patients dealing with chronic pain, spine conditions, and orthopedic concerns. Our patients choose us for our patient-centered approach and highly skilled clinical team. We pride ourselves on fostering a supportive, collaborative work environment where every team member plays a meaningful role in patient outcomes.