Benefits:- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
We’re looking for a highly organized, detail-oriented Scheduling Coordinator to join our outpatient pediatric therapy clinic! In this role, you’ll help keep our clinic running smoothly by coordinating appointments, supporting our therapists, and helping families access care.
This is a full-time, 40-hour position with a Monday–Thursday schedule at our Richmond clinic.
This is a fast-paced role that requires frequent multitasking, strong communication skills, and the ability to adjust priorities throughout the day. Consistent attendance and reliable transportation are required.
Responsibilities
- Manage schedules for 15–20 therapists, making efficient use of appointment availability.
- Schedule and confirm patient appointments, coordinate cancellations, and fill openings.
- Answer phone calls and text messages promptly, professionally, and courteously.
- Communicate scheduling updates to families, therapists, and office staff.
- Maintain accurate patient information and appointment records in our electronic medical record system, Jane.
- Work closely with the team to create a welcoming, organized experience for patients and families.
Qualifications
- Strong organizational skills and exceptional attention to detail.
- Ability to manage multiple schedules and competing priorities in a busy office.
- Excellent verbal and written communication skills.
- Comfort handling multiple phone lines and electronic communications.
Benefits
- 100% employer-paid health, dental, and vision insurance
- Employer-paid life insurance
- Paid time off
- Paid orientation and training
- 401(k) matching
- Weekly performance-based bonuses
- Four-day workweek with a Monday–Thursday schedule
If you enjoy staying organized, solving scheduling challenges, and helping children and families, we’d love to hear from you!