Schenk Lake Operations Manager

Coordinate and create recreation opportunities for Oglebay, and for daily guests at Oglebay; supervise staff and adheres to approved budget.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Operate Schenk Lake facility.
• Oversee operation of Aerial Challenge Course.
• Responsible for Safety Review of Aerial Challenge Course and all documentation.
• Manage Segway and Mountain Bike rentals.
• Interview, hire, schedule and train employees within various departments.
• Order food and supplies for refreshment stands.
• Process payroll.
• Assist in planning budgets.
• Ensure clean and orderly activity areas.
• Directly manage Trolley Drivers and their schedules.
• Oversee Festival of Lights (FOL) booth and activities.
• Coordinate, set up, and supervise various special events throughout the resort.
• Will assist in booking and coordination of events in Elm Hill.
• Will oversee the setup, tear down and all other functions of Elm Hill Facility.
• Order supplies and maintain inventory for Elm Hill Facility.
• Work with other Operations Managers.
• Provide customer service to visiting guests.
• Complete appropriate training's listed on the human resources Training Matrix
• Adhere to Wheeling Park Commission's safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources
• Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees.

SUPERVISORY RESPONSIBILITIES

Manages 3-5 subordinate supervisors who supervise a total of 15-20 employees in Schenk Lake. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.