SCM Inbound Specialist (Office)

• Maintain an end-to-end inbound tracker covering purchase orders, shipment readiness, pickup, transit milestones, estimated arrivals, delivery appointments, receipts, and inventory availability.
• Coordinate with suppliers, procurement, freight forwarders, carriers, and 3PL partners to confirm shipment details, quantities, readiness dates, transportation arrangements, and delivery schedules.
• Collect and validate purchase orders, packing lists, commercial invoices, bills of lading or air waybills, ASNs, and supporting shipment documents as applicable; resolve missing or inconsistent information before arrival.
• Prepare and distribute complete receiving packets to the warehouse team before delivery, including PO/transfer references, SKU and quantity details, units of measure, carton/pallet counts, labels, lot/expiration data where applicable, and special handling instructions.
• Arrange delivery appointments with warehouse receiving teams and transportation partners; confirm dock capacity, receiving requirements, delivery references, and changes to arrival schedules.
• Coordinate import documentation and release-status updates with freight forwarders and customs brokers, as applicable; escalate missing documents, holds, or delays affecting warehouse delivery.
• Create or maintain inbound shipment, ASN, purchase order, and transfer records in ERP/WMS within assigned responsibilities; verify that reference data aligns with warehouse receiving documents.
• Monitor receipt and putaway completion with warehouse teams; reconcile shipped, received, and system-posted quantities, and track inventory availability or holds through closure.
• Investigate shortages, overages, damages, labeling issues, and receipt discrepancies; gather warehouse evidence, coordinate resolution with responsible parties, and route adjustments or claims for approval.
• Coordinate inventory transfers, replenishment priorities, and urgent stock requirements with inventory control, planning, and fulfillment teams to support continuity of inventory flow.
• Maintain accurate digital shipment files and document version control; provide clear daily updates on incoming inventory, delayed shipments, receiving readiness, unresolved discrepancies, and actions required.
• Track on-time delivery, documentation completeness, receiving delays, and discrepancy closure; improve inbound SOPs, reporting, and cross-functional handoffs to reduce manual work and errors.
• Perform other duties as assigned.

• Strong organizational, prioritization, and follow-through skills across multiple shipments and deadlines.
• Excellent attention to detail in shipping documents, item data, quantities, and system records.
• Effective written and verbal communication skills for coordinating with suppliers, carriers, and warehouse teams.
• Strong analytical, reconciliation, and problem-solving skills.
• Proficient spreadsheet and data-management skills, including lookups, filters, and pivot tables.
• Proactive exception management and cross-functional coordination skills.

• Working knowledge of inbound logistics, inventory flow, warehouse receiving, and inventory transfers.
• Working knowledge of purchase orders, ASNs, packing lists, commercial invoices, bills of lading, and proof-of-delivery records.
• Working knowledge of ERP/WMS records, item master data, units of measure, inventory statuses, and receipt reconciliation.
• Understanding of lot/batch traceability, expiration dates, FIFO/FEFO requirements, and receiving documentation controls.
• Familiarity with international shipping documentation, customs-broker coordination, freight milestones, and delivery appointment processes preferred.

• 2+ years of experience in supply chain coordination, inbound logistics, inventory administration, or a related role preferred.
• Hands-on experience preparing shipping or receiving documentation and coordinating deliveries with warehouses or 3PLs.
• Experience maintaining ERP inventory or shipment records and reconciling document or quantity discrepancies.
• Experience in consumer products, beauty, cosmetics, or retail distribution is a plus; NetSuite or similar ERP experience preferred.

• High school diploma or equivalent required; associate or bachelor's degree in supply chain, logistics, business, or a related field preferred.
• Practical experience with Microsoft Excel, shared shipment trackers, digital document management, and cross-functional operational follow-up.

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